TrustRadius

Decipher vs. KACE Asset Management Appliance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Decipher
Score 8.0 out of 10
N/A
N/A
$3,000
per month
KACE Asset Management Appliance
Score 7.5 out of 10
N/A
KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A
Pricing
DecipherKACE Asset Management Appliance
Editions & Modules
Basic
$3,000
per month
No answers on this topic
Offerings
Pricing Offerings
DecipherKACE Asset Management Appliance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DecipherKACE Asset Management Appliance
Considered Both Products
Decipher

No answer on this topic

KACE Asset Management Appliance
Verified User
Anonymous
Chose KACE Asset Management Appliance
KACE has an agent and in our situation, we made it so our KACE appliance is accessible anywhere (didn't opt for cloud version). So we're able to have clients check in - deploy updates etc.
Verified User
Anonymous
Chose KACE Asset Management Appliance
We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a …
TF
Todd Frazier
Systems Administrator
Chose KACE Asset Management Appliance
DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get …
Features
DecipherKACE Asset Management Appliance
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Decipher
-
Ratings
KACE Asset Management Appliance
7.2
Ratings
9% below category average
Software and hardware inventory tracking00 Ratings10.00 Ratings
License management00 Ratings8.00 Ratings
Asset lifecycle monitoring00 Ratings1.00 Ratings
Contract management00 Ratings9.00 Ratings
Asset relationship management00 Ratings8.00 Ratings
Best Alternatives
DecipherKACE Asset Management Appliance
Small Businesses

No answers on this topic

Atera
Atera
Score 8.7 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DecipherKACE Asset Management Appliance
Likelihood to Recommend
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
DecipherKACE Asset Management Appliance
Likelihood to Recommend
No answers on this topic
We are a small to mid-size County Government and this has been fit great for our IT HelpDesk needs for tracking tickets and creating a How-To data base for users issues. If you have a system on your network DAM will find it and report back to you on its current status and any issues or items that may need to be addressed, such as patches or updates for MS or AV!
Todd Frazier | TrustRadius Reviewer
Todd Frazier
Systems Administrator
Read full review
Pros
No answers on this topic
  • Monitors remote computers and tracks software installed on those computers.
  • Smart labels allow for automation of software installs/upgrades using analytics.
  • Contract monitoring system with alerts when a third party contract is nearing expiration.
  • Comes with a ticketing system, that can have multiple ticket queues, to manage incoming requests for support.
  • Using processes, you can automate opening multiple tickets for work needed on a task. (ie. open multiple predefined tickets for a new employee hire).
  • Kace has had substantial improvements since Quest assumed ownership from Dell.
  • You can configure notifications for almost anything, since you can utilize their wizard or manually write your own SQL queries.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • As with most items in IT there is a learning curve to using this product. But once you get the general idea of how this software flows it is quite easy to navigate and get information.
  • Has a good reporting base but it was easy to learn how to make your own specific reports!
  • I would like to see more color options for dash board setup is sorta blah!!
Todd Frazier | TrustRadius Reviewer
Todd Frazier
Systems Administrator
Read full review
Usability
No answers on this topic
The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Implemented inventory system without having to purchase a secondary product, cutting down cost.
Verified User
Anonymous
Read full review
ScreenShots