Deeplink vs. Inbenta Chatbots

Inbenta Chatbots

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Deeplink	Score 7.4 out of 10	N/A	Deeplink, a Swiss company, offers their eponymous AI chatbot, boasting an easy-to-use visual editor that puts users in full control of the dialogue with customers. Users can choose questions and answers, and see how they help the bot find the content that customers want.	N/A
Inbenta Chatbots	Score 9.5 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…	N/A

Pricing

Deeplink

Inbenta Chatbots

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Deeplink	Inbenta Chatbots
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

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Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

More Pricing Information

Community Pulse
	Deeplink	Inbenta Chatbots
Considered Both Products	Deeplink No answer on this topic	Inbenta Chatbots David Duque Seiler Owner Chose Inbenta Chatbots The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this … Incentivized Helpful?

Best Alternatives
	Deeplink	Inbenta Chatbots
Small Businesses	Front Score 7.1 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Deeplink	Inbenta Chatbots
Likelihood to Recommend	- (0 ratings)	9.5 (0 ratings)

User Testimonials
	Deeplink	Inbenta Chatbots
Likelihood to Recommend	No answers on this topic	I love tools that reduce the number of tickets submitted. That's because it encourages customers to really think about whether they can find their answer. I also like how to test how an article is published before it is published in the behind-the-scenes test area. I like how easy it was to migrate old articles from Zendesk, create new articles, put them on a website. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Integrate the voice into the customer experience. A real, relatable and up to par spanish translation. An amazing customer service structure. David Duque Seiler Owner Read full review
Cons	No answers on this topic	I have not come across an issue that tech support is not willing/able to fix or teach a way around it. David Duque Seiler Owner Read full review
Alternatives Considered	No answers on this topic	The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge. David Duque Seiler Owner Read full review
Return on Investment	No answers on this topic	We have been able to expedite the process of interaction and capturing details for orders using the chatbots. David Duque Seiler Owner Read full review
ScreenShots		Inbenta Chatbots Screenshots