DelightChat vs. Pega Customer Decision Hub
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 DelightChat | N/A | N/A | A tool that works with Shopify and the WhatsApp API, and used to provide customer service and WhatsApp marketing, and to manage customer conversations from all channels on a single screen. Users can engage with customers over WhatsApp, assign conversations to multiple team members from a single WhatsApp API number. | $49 per month |
 Pega Customer Decision Hub | Score7.4 out of 10 | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Likelihood to Recommend | - | 8.3 |