Dell Avamar vs. GoodSync

It's well suited when you are looking for something to keep your on-premise environment safe and you don't want to spend a lot of time doing the setup. It's easy to scale and a very reliable solution. I think it is not a really nice solution in terms of pricing, so the challenge here is to check if the value [is] worth it.

Incentivized

[It's well suited for] duplication of files for transferring to a new machine or remote usage but I wouldn't use it if you needed to keep those places up to date all the time as it only works when you run it, not continuously.

Incentivized

• New and improved interface no longer requires separate program to run on a management server.
• The avamar interacts with the data domain device to allow for cloud storage.
• The Avamar AVE footprint is much easier to install and use, given the new GUI.

Incentivized

• synchronization and backup
• easily identifies files that have been moved
• identifies deleted files and prompts user if there are conflicts

Incentivized

• The technology is stagnant. It's had the same basic interface and feature set over all of the years we used it.
• A clunky java based management GUI.
• It only supports RedHat for the management console under Linux.
• Meta-data continues to grow even when backup sets do not cause nodes to fill, requiring professional services to clean it up.
• Fork-lift upgrades.
• It requires a lot of care and feeding with a lot of time on the phone with support.

Incentivized

• I don't really have any cons

Incentivized

I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.

Incentivized

The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled

Incentivized

Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.

Incentivized

Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.

Incentivized

For reliability, GoodSync is beyond comparison. Some of the other tools I tried either fail through the backup/synchronization process, leaving one with unknown status of what has been backed up and what has not, wasting an inordinate amount of time because one has to repeat the whole process. Goodsync, even if it stops because of power glitches can easily pick up where it left after performing the analysis

Incentivized

• Absolute Zero ROI
• This appliance does not work in its current state and to update we need to wait 2-3 months
• Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
• [I think] this is one of the worst mistakes we made

Incentivized

• I use the workstation version. It is my go-to for manual data transfers.
• When I want to the most precise one or two-way transfer, GoodSync is what I use.

Incentivized