Dell Avamar vs. Veeam Data Cloud for Microsoft 365

It's well suited when you are looking for something to keep your on-premise environment safe and you don't want to spend a lot of time doing the setup. It's easy to scale and a very reliable solution. I think it is not a really nice solution in terms of pricing, so the challenge here is to check if the value [is] worth it.

Incentivized

Veeam Data Cloud for Microsoft 365 is well suited for medium-size companies who have a significant amount of free storage and want to keep their own copies for retention/legal reasons. It is also a great way to back up SharePoint sites in the event of something being lost or incorrectly changed by a user. It is not great for deep visibility into your backups and exact sizing. There is no good way to truly view which items are taking up storage without digging into PowerShell commands.

Incentivized

• New and improved interface no longer requires separate program to run on a management server.
• The avamar interacts with the data domain device to allow for cloud storage.
• The Avamar AVE footprint is much easier to install and use, given the new GUI.

Incentivized

• My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
• An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
• It is nice to be able to search emails in various mailboxes without disturbing the user.
• It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.

Incentivized

• The technology is stagnant. It's had the same basic interface and feature set over all of the years we used it.
• A clunky java based management GUI.
• It only supports RedHat for the management console under Linux.
• Meta-data continues to grow even when backup sets do not cause nodes to fill, requiring professional services to clean it up.
• Fork-lift upgrades.
• It requires a lot of care and feeding with a lot of time on the phone with support.

Incentivized

• Backing Up "Public Folders" is quite a hassle, but this is not the "fault" of Veeam but the way Microsoft exposes this data.
• No option to integrate the product into their other solution, it would be great to access M365 backup in the Backup & Replication application.

Incentivized

I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.

Incentivized

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled

Incentivized

Veeam Data Cloud has an easy and user-friendly interface, easy integration with Microsoft 365 cloud, strong backup and recovery functionality, and robust security features. It is one of the few solutions that can export to .pst files and also has a very simple opt-out because the data is stored on the Microsoft cloud.

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.

Incentivized

Support for all Veeam products is pretty good. While documentation sometimes is written for someone who's already an expert on the platform, their support portal is easy enough to use, and they are very responsive once a support need is documented. I have never had a problem with Veeam that could not be resolved in fairly short order.

Incentivized

Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.

Incentivized

Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.

Incentivized

My familiarity with Veeam Data Cloud specifically is what drew me to the product. They both seem equally capable, but when you know a product you generally tend to go that direction. I believe the other provider could back up our environment, but I am not familiar with it and as I have stated when you need to get up and going quick it is best to be very familiar with the product you are utilizing.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• Absolute Zero ROI
• This appliance does not work in its current state and to update we need to wait 2-3 months
• Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
• [I think] this is one of the worst mistakes we made

Incentivized

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized