TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Solutionreach

    Score6.7 out of 10
    N/ASolutionreach is patient relationship management and appointment system dentists office, with reputation management, marketing features, and a patient portal. Solutionreach is headquartered in Lehi, Utah.N/A
    Pricing
    DemandforceSolutionreach
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceSolutionreach
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandforceSolutionreach
    Considered Both Products
    Demandforce
    No answer on this topic
    Solutionreach
    Chose Solutionreach
    We used a 30 day trial of another program but it didn't last and I can't remember the name of it. Demandforce we actually signed with but after a few months of them not being able to provide what they promised we were able to get out of our contract with them and switch to …
    Incentivized
    Chose Solutionreach
    Solutionreach, in my opinion, is more user-friendly. They are also very quick to offer a helping hand in areas that might stump us. I also love that unlike Demandforce when we were using it Solutionreach is always on top of things. If for some reason our server has an issue and …
    Incentivized
    Chose Solutionreach
    SolutionReach offers much more than Demandforce did. Pricing is similar from what I remember. It is much easier to use with more room to customize settings.
    Incentivized
    Chose Solutionreach
    Well Solutionreach was way better. The price was right, they offered more products, the customer service is better.
    Incentivized
    Chose Solutionreach
    Solutionreach provides much much more useful tools than the others have. We selected primarily for the option to send communications to patients in Spanish, online scheduling and 2-way texting even with non-patients.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DemandforceSolutionreach
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Solutionreach
    Feature
    Demandforce
    7.8
    2 Ratings
    Solutionreach
    -
    Ratings
    Customer data management / contact management8.02 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    2 Ratings
    Solutionreach
    -
    Ratings
    Case management9.02 Ratings00 Ratings
    Call center management9.02 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    3 Ratings
    Solutionreach
    -
    Ratings
    Lead management9.01 Ratings00 Ratings
    Email marketing9.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    1 Ratings
    Solutionreach
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    1 Ratings
    Solutionreach
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    2 Ratings
    Solutionreach
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.02 Ratings00 Ratings
    Scripting environment9.02 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    2 Ratings
    Solutionreach
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    1 Ratings
    Solutionreach
    -
    Ratings
    Social data9.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    1 Ratings
    Solutionreach
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Demandforce and Solutionreach
    Feature
    Demandforce
    9.0
    2 Ratings
    Solutionreach
    -
    Ratings
    Mobile access9.02 Ratings00 Ratings
    User Ratings
    DemandforceSolutionreach
    Likelihood to Recommend
    3.0
    (7 ratings)
    1.0
    (19 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)