DemandTools vs. Informatica Cloud Data Quality

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.

We used Informatica Data Quality to measure the "Data Quality Score" of internal and external reports at my company. Business users set up data profiling and prepared detailed analysis documents for business analysts. and developers developed Data Quality Mapplets for other IT teams to import their Informatica Power Center repositories. Results are stored in a centralized data quality space and then reported and summarized to related business users in detailed ways. At the end of each project, we are now able to place a "Data Quality Score" watermark score on each report involved.

Incentivized

• Job Builder batches that allow you to run batches of updates for data integrity.
• De-duplicating data for loading and to ensure we do not load redundant records.
• Using PowerGrid like excel to drill and filter to particular record sets.
• Support - The team is very helpful and will provide you with as many resources as you need to succeed.

Incentivized

• Watch the data real time- After creating the job the data quality engine checks and run the custom rules creating a navigation window at the bottom for review and accessing the data right away.
• Character Set Mapping
• Makes sense of our own data, which in turn gives us confidence that we can provide to the end users. IDQ helped us with erroneous data in accounting and HR for accurate and immaculate reports

• I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
• Some features aren't user intuitive and it takes a while to learn.

Incentivized

• Several partnerships diminishing the value of technologies
• Unable to get list of objects from Repository (like sources & targets) that don't have any dependency
• Scheduling: The built-in scheduling tool has many constraints such as handling Unix/VB scripts etc. Most enterprises use third party tools for this.

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

Incentivized

I gave a rating of 8 due to the fact that we use Informatica for both our data quality product and ETL product. Having both integrated makes it so much easier. Microsoft had a similar product of finding duplicates, but at the time it didn't seem mature enough. The usability also in IDQ was pretty easy to navigate and use.

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

Easy to use not only for developers but also business users

Incentivized

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

Incentivized

The application works well except an occasional error out while using the system. It usually gets fixed when restarting the Infa server

Incentivized

DemandTools is a bit clunky and slow at times

Incentivized

Performance works just fine. It was able to load 200+ business terms, 150+ DQ automation, etc. very well.

Incentivized

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.

Incentivized

Informatica Data Quality has a wide range of cleansing features, that are detailed, professional, and accurate in scaling down the required database. Further, Informatica Data Quality ensures there is proper collaboration, and this fosters businesses to have the freedom of working closely with several programs. Finally, Informatica Data Quality design is authentic and allows personalization.

Incentivized

it has worked just fine for our purposes, but I can not speak to its scalability

Incentivized

Scalability works as expected and it is truly an enterprise system.

Incentivized

• Sales Rep can work on more accurate data and have better chance to win opportunities, boost ROI.
• It is so efficient when working the scenarios for repeated work, so I can manage the whole org data without needing to hire another one.
• Time saving- so simple to use and reliable, help maintain data integrity.

Incentivized

• Integration with tools like PowerCenter helped faster delivery of product, and at the same time conversion
• Reduce overall project cost due to bad data , bad quality, exceptions identified nearing go-live and post production
• Employee efficiency is increased exponentially due to more automated, customized tool