Demio vs. RingCentral Events

The Demio works well as a webinar platform. It pretends to be both, a webinar and a meeting platform. It doesn't work very well as a meeting platform. Also, some of the options that are critical, like recording available on-demand, are not available to lower participant number plans. You have to have large audience plans to be able to use them.

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• Website integration
• Color scheme customization
• Easy to use presenters interface

• Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
• Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
• Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
• Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.

Incentivized

• Creating an automated webinar series option
• Ability to combine live and automated webinars within a series

• The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
• The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

Overall it is a good webinar platform. Others may have more options but they are way more expensive.

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

I love the chat support team at Demio. They're timely. They're thorough. They're polite. They even send funny gifs and emojis. For more serious or complicated questions/issues, I have been invited into a personal Demio webinar with a technical specialist who walked me through exactly how to achieve what I was looking to do and explained everything clearly. Demio's support team is fantastic.

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

Zoom is a powerful tool for video communications. With the explosion of video meetings since March of 2020 and the COVID-19 pandemic, webinars that take place on Zoom have an almost Pavlovian response as many folks have a subconscious response or feeling towards the Zoom interface, as they feel like they're in a meeting rather than at a webinar or digital event. Demio is also a true webinar solution, rather than a video communication platform that has been 'converted' into a webinar solution. Demio has features and capabilities that other platforms lack, and the interface is a fresh experience with no preconceived notions.

Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.

Incentivized

• Demio made it much easier to pivot to digital events when in-person events weren't possible due to COVID-19. There was a huge positive impact of being able to remain in front of our customers despite that reality.
• 30,000+ people have registered for the approximately 30 webinars that we have run since April of 2020.
• Thousands of new customers have completed our free onboarding webinar series since implementing it in the summer of 2020, leading to higher customer retention, lower churn rates, and expedited time-to-value for our customers.

• Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
• We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
• The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.

Incentivized