DERDACK Enterprise Alert vs. Everbridge IT Alerting

Many, if not all, our IT users that use DERDACK Enterprise Alert enjoy the friendly approach to editing their team's on-call calendar. Administration maintenance is very minimal, and support always provides a solution where needed.

Incentivized

Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.

Incentivized

• Team planning
• Acknowledgement of service requests
• GUI and dashboards
• Deployment (cloud or on-premises)

Incentivized

• None to mention at this time. Our suggestions have been addressed or recommendations to approach an issue that was given with a was valid.

Incentivized

Very intuitive use, almost no training necessary.

Incentivized

I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..

Incentivized

The best experience.

Incentivized

The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.

Incentivized

DERDACK Enterprise Alert is more modern, had a state-of-the-art GUI, and is easy to use/easy to implement. There is a choice of implementation (cloud or on-premise), and the total cost is lower.

Incentivized

I have reviewed quite a few at conferences, but none to the depth of installation and use.

Incentivized

• It supports us not to incur penalties of missed SLAs - clients and internal

Incentivized

• The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.

Incentivized