DERDACK Enterprise Alert vs. Everbridge IT Alerting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Everbridge IT Alerting
Score 8.0 out of 10
N/A
Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.N/A
Pricing
DERDACK Enterprise AlertEverbridge IT Alerting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DERDACK Enterprise AlertEverbridge IT Alerting
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DERDACK Enterprise AlertEverbridge IT Alerting
User Ratings
DERDACK Enterprise AlertEverbridge IT Alerting
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
DERDACK Enterprise AlertEverbridge IT Alerting
Likelihood to Recommend
Many, if not all, our IT users that use DERDACK Enterprise Alert enjoy the friendly approach to editing their team's on-call calendar. Administration maintenance is very minimal, and support always provides a solution where needed.
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Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
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Pros
  • Team planning
  • Acknowledgement of service requests
  • GUI and dashboards
  • Deployment (cloud or on-premises)
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No answers on this topic
Cons
  • None to mention at this time. Our suggestions have been addressed or recommendations to approach an issue that was given with a was valid.
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No answers on this topic
Usability
Very intuitive use, almost no training necessary.
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I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
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Support Rating
The best experience.
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The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
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Alternatives Considered
DERDACK Enterprise Alert is more modern, had a state-of-the-art GUI, and is easy to use/easy to implement. There is a choice of implementation (cloud or on-premise), and the total cost is lower.
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I have reviewed quite a few at conferences, but none to the depth of installation and use.
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Return on Investment
  • It supports us not to incur penalties of missed SLAs - clients and internal
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  • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
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ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App