| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DERDACK Enterprise Alert | Score10 out of 10 | Enterprise companies (1,001+ employees) | German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas. | N/A |
 Spiceworks Cloud Help Desk | Score6.8 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
| DERDACK Enterprise Alert | Spiceworks Cloud Help Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| DERDACK Enterprise Alert | Spiceworks Cloud Help Desk | |
|---|---|---|
| Considered Both Products | Chose DERDACK Enterprise Alert We have not encountered ANY other product that compares to DERDACK Enterprise Alert. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| DERDACK Enterprise Alert | Spiceworks Cloud Help Desk | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
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| DERDACK Enterprise Alert | Spiceworks Cloud Help Desk | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | 10.0 | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | 10.0 | 8.7 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |
