DeskRoll Remote Desktop vs. LogMeIn Resolve
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DeskRoll Remote Desktop | Score9.5 out of 10 | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month |
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
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| Entry-level Setup Fee | $3.25 per seat/per month | No setup fee | ||||||||||||||
| Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
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| DeskRoll Remote Desktop | LogMeIn Resolve | |
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| Likelihood to Recommend | 7.0 | 7.4 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 7.6 |
| Availability | - | 8.9 |
| Performance | - | 9.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 9.1 |