Dext vs. Fetch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dext
Score 9.8 out of 10
N/A
Dext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.
$23
per month per client (10 minimum, for accounting & bookkeeping firms)
Fetch
Score 10.0 out of 10
Small Businesses (1-50 employees)
Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app. The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses. The vendor’s value proposition is that the sleek mobile app combined with…
$9.95
per active user
Pricing
DextFetch
Editions & Modules
Dext Essential
$23
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext Advanced
$24.72
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext for Businesses
starting at $30
per month per user (5 minimum)
Team
$9.95
per active user
Offerings
Pricing Offerings
DextFetch
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
DextFetch
Considered Both Products
Dext
Chose Dext
Both softwares are very similar. I also use AutoEntry to configure a pdf bank statement into an excel doc without requiring to sync it to any accounting software
Chose Dext
Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.

I have never been able to get Expensify to work for me. The reports are just completely unintuitive and I end up having my client generate the report I need and send it to me instead.

For QBO the restriction on which email addresses can send receipts is too limiting. They also …
Chose Dext
Dext Prepare mobile application has far better functionality compared to HubDoc or Expensify. In the mobile application, user can take a picture of multiple pages invoices, one invoice at a time or in bulk all together. In the mobile application, user also have the option of …
Chose Dext
Receipt Bank is superior to Wave in terms of its accuracy of reporting and allocating expenses. Even though there is a fee for Receipt Bank and Wave is free, the monthly fee for Receipt Bank is well worth the money, given the benefits
Chose Dext
I use both Receipt Bank Practise Platform and Hubdoc as they both have provided different features that are effective for my practise.

A product that has a dashboard is very effective. Being able to go to one location and see all information on clients is vital to better …
Chose Dext
Dext Prepare has a much larger marketing budget. The service is similar, but we just hear about Dext Prepare more.
Fetch
Chose Fetch
Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.
Chose Fetch
We moved to Zoho Expense after using Fetch. While fetch was an upgrade from our manual expense system, Zoho has a much more granular set of options for expenses. Also, Zoho has a mobile app and a fully featured desktop browser interface. This means users can use either or both …
Chose Fetch
In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.
Best Alternatives
DextFetch
Small Businesses
Avaza
Avaza
Score 8.2 out of 10
Dext
Dext
Score 9.8 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Precoro
Precoro
Score 2.8 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DextFetch
Likelihood to Recommend
9.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
3.5
(0 ratings)
-
(0 ratings)
User Testimonials
DextFetch
Likelihood to Recommend
Application suits well to multiple user structure where users buy and pay expenses on the go so each user would have their own mobile app and access to Dext Prepare and soon after the purchase, they take a picture of the receipt and upload so finance team can access the information straight away. It would not suit well where a business has very few users who pay the bills and most bills are on the cloud (via emails, all-digital in the first place). Because these bills can be emailed to the accounting system in the first place anyway or other software providers where monthly subscription is much cheaper.
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Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.
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Pros
  • Key metrics on the submissions by clients and any delays. This allows for early identification where client may be struggling to get the information submitted to Receipt Bank, holding up the bookkeeping processing and ultimately delays in delivery of information to the clients.
  • Identifying unprocessed receipts sitting in the clients Receipt Bank file.. This assists in managing internal workflow and aiding team members who may find they need assistance in completing key tasks.
  • Identifying which clients are using Receipt Bank effectively and which clients need assistance. This can provide the opportunity to discuss with all clients what works well for them and what needs improvement by sharing some of the wins from other clients.
  • Providing managers the ability to review with ease the progress of Receipt Bank processing by client and by bookkeeper. This allows them to identify issues literally before they occur.
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  • Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
  • Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
  • Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account
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Cons
  • On the Inbox screen include a 'due date' column so items can be easily sorted in due date order to assist managing accounts payable
  • improve the data matching between XERO and DEXT. Currently it performance is 'random' and does not occur on each customer file. Seems it is something that needs to be requested from support. It should be an automatic feature
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  • The UI could use a refresh.
  • I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.
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Likelihood to Renew
Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
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No answers on this topic
Usability
Receipt Bank was great 3 years ago when I started using it. Now it’s way to expensive for what you can get elsewhere for free. Also the rebranding didn’t work in my opinion so the Dext name doesn’t have the same feeling to me as Receipt Bank.
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No answers on this topic
Support Rating
When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
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No answers on this topic
Alternatives Considered
I have never been able to get Expensify to work for me. The reports are just completely unintuitive and I end up having my client generate the report I need and send it to me instead. For QBO the restriction on which email addresses can send receipts is too limiting. They also do not extract data well and the overall system is very clunky compared to Dext. Of course the trade-off there is that you aren't paying a separate monthly subscription fee.
Read full review
Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.
Read full review
Return on Investment
  • Receipt Bank has helped alleviate the frustration felt by both our clients and our staff when it comes to the detail needed for some of the organizations that we serve. In some cases it's just NECESSARY to have all of that detail for the financial statement preparation, and prior to Receipt Bank, we had to email back and forth, download attachments, manually enter the information into Quickbooks Online, save the document etc. It was a tedious process. Receipt Bank took care of all of that, and it saves both our clients and our staff HOURS of work each month.
  • Receipt Bank has given our clients the confidence to make their work places paperless offices. It frees time and money for them, because they don't have to keep track of the documents, they don't have to store the documents (and find a place to store them), and they never have to file them away. Receipt Bank archives all of the documents so you can find them if you ever need them, and the documents are in their financial data as well, which is where they really need them. I've never had a client regret going to Receipt Bank just because it makes life so much simpler for them.
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  • The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
  • Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.
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ScreenShots

Dext Screenshots

Screenshot of Dext Prepare Inbox & Mobile app

Fetch Screenshots

Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate