DialedIn vs. Squaretalk

DialedIn

DialedIn

5 Reviews and Ratings

Squaretalk

Squaretalk

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DialedIn	Score 1.6 out of 10	N/A	DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.	$35 per month per user
Squaretalk	Score 8.1 out of 10	N/A	Squaretalk is a contact center solution used to connect to prospects and customers, and convert sales opportunities. The combination of voice and WhatsApp Business messaging, AI-powered automation, and scalability helps to ensure that companies of all sizes shorten their sales cycle and elevate outreach. Squaretalk’s platform offers omnichannel communication, call-handling features, customizable workflows, advanced reporting, and enterprise-grade…	$25 per month per user (minimum 5)

Pricing

DialedIn

Squaretalk

Editions & Modules

Enterprise Plus (200+ Users): $35
per month per user
Enterprise (100-199 Users): $49
per month per user
Professional (50-99 Users): $79
per month per user
Small Business (5-49 Users): $99
per month per user

Core: $25
per month per user (minimum 5)
Connect: $40
per month per user (minimum 5)

Offerings

Pricing Offerings
DialedIn	Squaretalk
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

Discount available for annual commitment.

Discount available for annual contract.

More Pricing Information

Community Pulse
	DialedIn	Squaretalk
Considered Both Products	DialedIn Verified User Anonymous Chose DialedIn Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources. Incentivized Helpful? Arlen Graves IT & Facilities Director Chose DialedIn When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to … Incentivized Helpful?	Squaretalk No answer on this topic

Best Alternatives
	DialedIn	Squaretalk
Small Businesses	Salesmate Score 10.0 out of 10	CloudTalk Score 7.2 out of 10
Medium-sized Companies	CloudTalk Score 7.2 out of 10	CloudTalk Score 7.2 out of 10
Enterprises	Dialpad Sell Score 9.5 out of 10	Google Cloud Contact Center AI Score 7.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DialedIn	Squaretalk
Likelihood to Recommend	9.0 (0 ratings)	8.4 (0 ratings)

User Testimonials
	DialedIn	Squaretalk
Likelihood to Recommend	Great architecture, analytics and technical setup processes. Ability to control sub-segments of data for outbound programs and assign dial priority percentages. Incentivized Verified User Anonymous Read full review	It has helped us a lot with the communication flow of the company, employees have better communication with each other, via chat or if they are out of the office. They can also answer the chat or calls without problems with the mobile application. Very useful in all aspects, that's why we highly recommend it. Incentivized Jason Terrick Sales Manager Read full review
Pros	Analytics / reporting Intuitive campaign management Data management Incentivized Verified User Anonymous Read full review	Excellent reception of calls and video calls, looks very clear, which makes it a better experience and information can be passed without any problem. Screen sharing is excellent for video conferencing, when we need to explain a task or show a file from our computer, everyone understands and is satisfied. I like that even if I am not in my work area, from my mobile devices such as my phone or tablet, I can access the application. Incentivized Jason Terrick Sales Manager Read full review
Cons	Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release. Incentivized Arlen Graves IT & Facilities Director Read full review	No answers on this topic
Alternatives Considered	When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to look around for an alternative. I chose Chase because of cost, good online reviews and previous experience with the system with a previous employer. I have never regretted it. Incentivized Arlen Graves IT & Facilities Director Read full review	No answers on this topic
Return on Investment	It increases our contact rate and provides real time control of data to maximize our sales efforts and production. Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used. Incentivized Arlen Graves IT & Facilities Director Read full review	A very easy-to-use program that does not require external technical support for installation or learning. Employees are more focused on their activities and the easy way to send files, which is a considerable saving of time and man-hours. Incentivized Jason Terrick Sales Manager Read full review
ScreenShots		Squaretalk Screenshots