TrustRadius

Dialfire vs. Readymode

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialfire
Score 0.0 out of 10
N/A
Dialfire turns a browser into a complete outbound call center with predictive dialer, automated workflows, and integrated voip.
$0
per minute
Readymode
Score 10.0 out of 10
N/A
Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…
$150
per month per license
Pricing
DialfireReadymode
Editions & Modules
Predictive dialing
$0.001
per minute
Voice recording
$0.001
per minute
Activities module
$0.001
per minute
Customizable campaigns
$0.002
per minute
Campaign scripting
$0.002
per minute
Google Calendar Connector
$0.002
per minute
Dialfire platform
$0.005
per minute
Inbound call blending
$0.005
per minute
Readymode - starting at
$150
per month per license
Offerings
Pricing Offerings
DialfireReadymode
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—17% discount for annual pricing.
More Pricing Information
Community Pulse
DialfireReadymode
Features
DialfireReadymode
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Dialfire
-
Ratings
Readymode
7.3
Ratings
1% above category average
Contact preview00 Ratings7.00 Ratings
Call notes & tags00 Ratings7.50 Ratings
Automatic call logging00 Ratings7.50 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Dialfire
-
Ratings
Readymode
7.9
Ratings
3% above category average
Outbound dialing00 Ratings8.00 Ratings
Inbound routing00 Ratings8.00 Ratings
Custom caller ID00 Ratings8.00 Ratings
Click-to-call00 Ratings7.50 Ratings
Dialer contact import00 Ratings8.00 Ratings
Campaign & list management00 Ratings8.10 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Dialfire
-
Ratings
Readymode
6.8
Ratings
10% below category average
Follow-up calls00 Ratings8.00 Ratings
Dialer reporting & analytics00 Ratings6.00 Ratings
Dialer compliance00 Ratings6.50 Ratings
User Ratings
DialfireReadymode
Likelihood to Recommend
-
(0 ratings)
5.5
(0 ratings)
User Testimonials
DialfireReadymode
Likelihood to Recommend
No answers on this topic
XenCall is well suited for any company looking to make outbound calls to prospects more efficiently and effectively. It might not be appropriate for calls where you want to have a more quality conversation unless you stick with the 1 line dialer. Using multiple lines allows companies to hit many prospects in one day.
Verified User
Anonymous
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Pros
No answers on this topic
  • Call logging
  • Agent monitoring
  • Agent reporting
  • File organization
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
Cons
No answers on this topic
  • Customer Support.
  • Complaints team.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
Aircall provides chat, phone, and email support in less than an hour if the chat agent is unable to help you he will book you a call with a technician who will do the zoom meeting with you and solve the issue then and there. They will ask for the screen control and take care of setting up everything as per your need which means you don't have to sit and wait.
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • Improved customer contact.
  • QA improvement.
HB
Helen Bowie
SCS Agent
Read full review
ScreenShots

Readymode Screenshots

Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.