| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Dialpad Connect | Score8.1 out of 10 | N/A | Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. | $27 per month |
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| Considered Both Products | Chose Dialpad Connect My previous provider had bad call quality, calls would drop and my phone would randomly dial other numbers. All of these issues have been alleviated with Dialpad. It has been a great and useful service since I signed up. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Panterra is dependable and has good support. Dialpad Connect has more features and an easier interface. AT&T has a lot of features, but Dialpad Connect's interface is easier. AT&T does not do call transcription that I know of. Comcast BVE and 8x8 services are lower quality and … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Been many years, as i was in previous job. Travel agency that worked like a call center. But its been 5 years on Dialpad and it functions for us as a call center. But has better options Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Dialpad checked all the boxes for us, from Integration capabilities to being a single pane of glass for both the admin and end user. The other products were varied in what they offered vs what we were looking for. Some had features we liked, but didn't like the overall look or … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Dialpad Connect more than holds its own against its competitors. It's pricing and support are very good. Additionally it's free trial offer is instrumental in demonstratingto a customer it's ability to pay for itself without concerning potential new clients with immediate and … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Company decided on a service that was more inclusive then just using Zoom or something similar. Also we have had some bad experiences with Ring Central Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect it just works better Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect We haven't used anything else. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dialpad Connect Neither Zoom nor Teams automatically send your conference recordings to the chair or organizer; you have to go in and download them. Zoom/Teams will notify when the meeting is about to start; however I have never been contacted by the system or auto-connected to the meeting by … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Likelihood to Recommend | 7.6 |
| Likelihood to Renew | 8.9 |
| Usability | 8.5 |
| Availability | 8.3 |
| Performance | 9.0 |
| Support Rating | 9.1 |
| In-Person Training | 9.1 |
| Online Training | 9.1 |
| Implementation Rating | 8.4 |
| Configurability | 9.1 |
| Contract Terms and Pricing Model | 5.7 |
| Ease of integration | 9.1 |
| Product Scalability | 8.9 |
| Professional Services | 9.1 |
| Vendor post-sale | 9.1 |
| Vendor pre-sale | 9.1 |
