Dialpad Support vs. Sangoma CX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Dialpad Support | Score9 out of 10 | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | $80 per month per user |
 Sangoma CX | Score10 out of 10 | N/A | Sangoma CX (formerly Star2Star Call Center, or StarCenter) includes advanced call routing, management, and reporting features. It is scalable from a few users to hundreds of users, and is designed to operate across multiple locations. | N/A |
| Dialpad Support | Sangoma CX | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Dialpad Support | Sangoma CX | |||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Contact Center Software |
| |||||||||||||||||||||||||||||||||||||||||||
| Workforce Optimization (WFO) |
| |||||||||||||||||||||||||||||||||||||||||||
| Dialpad Support | Sangoma CX | |
|---|---|---|
| Likelihood to Recommend | 8.7 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.2 | - |