Digital Guardian vs. Keepit

When Digital Guardian works well, it really is fairly seamless. You may notice a tiny bit of additional lag on some programs, but for the most part, when it functions properly, it's fairly unobtrusive. Therein lies the rub...when it functions properly. We had frequent program conflicts with Digital Guardian. We had one issue that caused Digital Guardian to completely cripple Microsoft Outlook, and similarly cripple Microsoft Excel. It took Digital Guardian weeks to even release any kind of fix for the issue, and the first several fixes did not, in fact, resolve the issue. We ended up having to completely remove it from our environment and are still waiting for a confirmed more stable version, as it simply caused far too much disruption to our user base, and also consumed an extremely large amount of time from our admins dealing with user issues related to these problems.

Incentivized

The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.

Incentivized

• Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
• Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
• Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.

Incentivized

• Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
• Being able to backup multiple tenants/platforms from a single interface is awesome.
• The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
• The interface is very intuitive and easy to navigate, it hides an awful lot of power

Incentivized

• Digital Guardian is perfect in database protection, hence, no complaint.
• Digital Guardian makes the detection process effective, hence, reliable.
• Finally, Digital Guardian is cloud focused or delivered, hence, concrete and efficient.

Incentivized

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

Keepit just works. No hassle, no need to check it all the time, no need to check up on storage. If they don't raise the price (too much), I don't see any reason to switch.

Incentivized

Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

Incentivized

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

We setup this in a 2 hour call with the Keepit installation team, simple and easy

Incentivized

Digital Guardian consists of an elite team of professionals, who easily [identify] any threat and the possibility of cyberattacks. Further, Digital Guardian has the ability to prioritize the handling of the database, based on the risk that each carries. Finally, Digital Guardian has [an] attack sequence that is detailed, progressive, and sustainable.

Incentivized

We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.

Incentivized

• The professional threat detectors and cyber security analysts [increase] the reliability of the company database.
• Cloud coverage allows easy deployment and efficient systematic controls.
• Lastly, Digital Guardian [values] and monitors the procedures or the roles that every player makes in the company.

Incentivized

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized