Diligent One Platform vs. Ideagen Internal Audit

Board member meetings and discussions around governance, compliance, financial risk analysis, and risk management. The sharing of confidential documents is very secure and well-suited to use. The security of discussion is a great feature among members and leadership. Business record management is easily shared and managed, and we’re very pleased with the outcome.

Incentivized

Easy to use and can be customized at certain level[s] based on the organizational requirements. Availability of customized report[s] and metadata to be included in the report generation. Comprehensive risk assessment module and questionnaire tracking for the audit feedback. Centralized directory to store the data and share across the audit department or with specific auditor.

Incentivized

• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Incentivized

• Centralized database.
• 24x7 availability to business and audit.
• Risk assessment.

Incentivized

• Improve the TPRM functionality
• Improve the functionality and features of Risk Manager to be more complete so that it covers the whole spread from ERM to individual risk assessments.
• Improve their overall UI/UX.
• Provide a lot more ready robots for customers to use for all the basic areas. For e.g. user access udit for source repos from different vendors, etc.

Incentivized

• Dashboard Reports.
• Reports to be tagged with audit plan instead of audit dates.
• Alert notification.

Incentivized

Easy to use and reliable, and audit and business users are extensively using the system.

Incentivized

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

Pentana Audit team is very much supporting and have centralized ticketing system with trail of correspondence for the resolution of the issue. Follow-up emails, WebEx session to understand the real issue and provide the appropriate solution timely.

Incentivized

I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product

Incentivized

The tool is extremely rigid in its definitions. We tried to implement it for almost a year and nothing happen. One time a team member made a mistake and uploaded a wrong list risks to it was not possible to eliminate any of them we had to take the database down, erase everything and start all over. DIligent One is very manageable on that front

Incentivized

• A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.

Incentivized

• Ease of tracking.
• Availability of historic data anytime.
• Audit trail of the whole audit.

Incentivized