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DIMO Maint vs. TOPdesk

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DIMO Maint

TOPdesk

428 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DIMO Maint

    		N/AN/AA facility management / CMMS software solution for the commercial real estate industry, including service providers, owners, managers, and trustees. It is used to organize maintenance activities, as well as to simplify and secure maintenance works.N/A

    TOPdesk

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    		TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.

    $76

    per month Per agent

    Pricing
    DIMO MaintTOPdesk
    Editions & Modules
    No answers on this topic
    Essential
    $76
    per month Per agent
    Engaged
    $109
    per month Per agent
    Excellent
    $155
    per month Per agent
    Offerings
    Pricing Offerings
    DIMO MaintTOPdesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing.
    More Pricing Information
    Features
    DIMO MaintTOPdesk
    Incident and problem management
    Comparison of Incident and problem management features of DIMO Maint and TOPdesk
    Feature
    DIMO Maint
    -
    Ratings
    TOPdesk
    8.1
    208 Ratings
    Organize and prioritize service tickets00 Ratings8.9208 Ratings
    Expert directory00 Ratings7.7146 Ratings
    Service restoration00 Ratings8.0140 Ratings
    Self-service tools00 Ratings8.5194 Ratings
    Subscription-based notifications00 Ratings7.5144 Ratings
    ITSM collaboration and documentation00 Ratings8.2158 Ratings
    ITSM reports and dashboards00 Ratings7.8168 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of DIMO Maint and TOPdesk
    Feature
    DIMO Maint
    -
    Ratings
    TOPdesk
    8.2
    170 Ratings
    Configuration mangement00 Ratings8.7159 Ratings
    Asset management dashboard00 Ratings7.8144 Ratings
    Policy and contract enforcement00 Ratings8.0109 Ratings
    Change management
    Comparison of Change management features of DIMO Maint and TOPdesk
    Feature
    DIMO Maint
    -
    Ratings
    TOPdesk
    7.8
    164 Ratings
    Change requests repository00 Ratings7.6157 Ratings
    Change calendar00 Ratings7.7124 Ratings
    Service-level management00 Ratings8.0134 Ratings
    User Ratings
    DIMO MaintTOPdesk
    Likelihood to Recommend
    -
    (0 ratings)
    8.9
    (210 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (122 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (30 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.1
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (177 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (17 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    6.5
    (17 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)