Disciple vs. ServiceNow Customer Service Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Disciple | Score10 out of 10 | N/A | Disciple is a platform designed to help people build independent, valuable and trusted communities in a safe space that they own and control. The vendor uses the interactive features found in social media - like groups, livestreaming and profiles - and places them into a dedicated space away from the noise, advertising and algorithms of social media. The result is an interactive, social environment in a dedicated, safe space that the user owns and controls. | $46 monthly paid annually |
 ServiceNow Customer Service Management | Score7.8 out of 10 | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Disciple | ServiceNow Customer Service Management | |
|---|---|---|
| Likelihood to Recommend | - | 7.4 |
| Usability | - | 10.0 |
| Support Rating | - | 9.0 |