| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Dispatch | Score5 out of 10 | N/A | Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones. | N/A |
 Kickserv | Score9.3 out of 10 | N/A | Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting. | $79 per month |
| Dispatch | Kickserv | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Dispatch | Kickserv | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Kickserv We were one of the first Kickserv customers when they were still Service Sidekick. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Kickserv We looked at 8 different systems. This system is perfect for our small construction company. Everything else was too expensive, or too simple, or too complex. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Dispatch | Kickserv | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 7.0 |
| Support Rating | 6.0 | 9.0 |
