Dispatch vs. Salesforce Field Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Dispatch | Score5 out of 10 | N/A | Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones. | N/A |
Salesforce Field Service | Score8.5 out of 10 | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $600 per year per user |
| Dispatch | Salesforce Field Service | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Dispatch | Salesforce Field Service | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 8.7 |
| Likelihood to Renew | - | 8.5 |
| Support Rating | 6.0 | 7.0 |
| Online Training | - | 7.3 |