Dittofeed vs. Dotdigital

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dittofeed
Score 0.0 out of 10
N/A
Dittofeed is an open-source alternative to platforms like Klaviyo and Customer.io. It is a self-hostable customer engagement platform that offers a simplified interface for building message templates, customer segments, and customer journeys to automate marketing outreach. Dittofeed has a 1-click deploy, self-hosted option that is MIT-licensed, as well as a cloud-hosted offering.N/A
Dotdigital
Score 8.1 out of 10
N/A
Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. It uses customer data to drive engagement, conversion, and loyalty for brands as they grow and scale. The platform connects first party data across systems to surface insights and automate predictive cross-channel messages.N/A
Pricing
DittofeedDotdigital
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DittofeedDotdigital
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$500 one-time fee per installationNo setup fee
Additional DetailsDittofeed offers a free, MIT-licensed self-hosted deployment. In addition, they have a cloud offering that starts at $75/month. If interested in enterprise cloud usage or to inquire about full installation and consultation services, contact support@dittofeed.com.
More Pricing Information
Community Pulse
DittofeedDotdigital
Considered Both Products
Dittofeed

No answer on this topic

Dotdigital
Chose Dotdigital
Regarding pure mail sending/deliverability, DotDigital and Mailgun are on par. Mailgun is more focused on the actual "mail delivery" part, while DotDigital offers a complete marketing package, even if Mailgun quickly caught up at the time of this review (not two years ago when …
Chose Dotdigital
More customisation, and integration to many tools
Chose Dotdigital
DotDigital's featureset ultimately led us to selecting it over Mailchimp. We feel that Mailchimp, while useful, is not suited for larger applications such as our organization, where we have potentially tens of thousands of sends. DotDigital allows the type of segmentation our …
Chose Dotdigital
DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it …
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DittofeedDotdigital
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All AlternativesView all alternativesView all alternatives
User Ratings
DittofeedDotdigital
Likelihood to Recommend
-
(0 ratings)
7.9
(0 ratings)
Usability
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
DittofeedDotdigital
Likelihood to Recommend
No answers on this topic
The platform is very similar to many of its competitors, and the only reason why some people chose this over others is its natural integration with Magento. For its limits, it is worth investing in an integration with another platform to save money in the long run.
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Pros
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  • Seamless experience on the platform
  • Integration to Shopify, Loyalty Lion etc
  • Helpful KAM with troubleshooting issues and setting up program
  • Responsive customer support on platform
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Cons
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  • Improved email results reporting are needed.
  • Learning the system and planning campaigns can take time.
  • It had issues integrating Google Analytics and lacked transactional email metrics.
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Usability
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DotDigital is not difficult to use, however, the user interface could use some optimization. There are certain elements that can be challenging to find, and the menus are not always intuitive. However, the tool makes up for that with easy to use features, like creating segments, and allowing many rules to specify these particular groups.
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Alternatives Considered
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DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it analyzes each email sent out. In every situation, the support team has been responsive and helpful.
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Return on Investment
No answers on this topic
  • Positive - Always delivers a good amount of inbound enquiries
  • Positive - This has delivery a sold amount of client wins over the years - an integral part of our bottom line sales.
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ScreenShots

Dittofeed Screenshots

Screenshot of the Dittofeed journey builder, which is a drag-and-drop GUI for creating messaging automation workflows. Both transactional and marketing messages are supported.Screenshot of The Dittofeed segment builder, which is a low-code way to create customer segments based on track and identify events.Screenshot of The Dittofeed template builder that allows users to create MJML, HTML, and low-code message templates for email, SMS, WhatsApp, and Slack.