Dittofeed is an open-source alternative to platforms like Klaviyo and Customer.io. It is a self-hostable customer engagement platform that offers a simplified interface for building message templates, customer segments, and customer journeys to automate marketing outreach. Dittofeed has a 1-click deploy, self-hosted option that is MIT-licensed, as well as a cloud-hosted offering.
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Dotdigital
Score 8.1 out of 10
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Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. It uses customer data to drive engagement, conversion, and loyalty for brands as they grow and scale. The platform connects first party data across systems to surface insights and automate predictive cross-channel messages.
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Pricing
Dittofeed
Dotdigital
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dittofeed
Dotdigital
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$500 one-time fee per installation
No setup fee
Additional Details
Dittofeed offers a free, MIT-licensed self-hosted deployment. In addition, they have a cloud offering that starts at $75/month. If interested in enterprise cloud usage or to inquire about full installation and consultation services, contact support@dittofeed.com.
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Community Pulse
Dittofeed
Dotdigital
Considered Both Products
Dittofeed
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Dotdigital
Verified User
Anonymous
Chose Dotdigital
Regarding pure mail sending/deliverability, DotDigital and Mailgun are on par. Mailgun is more focused on the actual "mail delivery" part, while DotDigital offers a complete marketing package, even if Mailgun quickly caught up at the time of this review (not two years ago when …
DotDigital's featureset ultimately led us to selecting it over Mailchimp. We feel that Mailchimp, while useful, is not suited for larger applications such as our organization, where we have potentially tens of thousands of sends. DotDigital allows the type of segmentation our …
DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it …
The platform is very similar to many of its competitors, and the only reason why some people chose this over others is its natural integration with Magento. For its limits, it is worth investing in an integration with another platform to save money in the long run.
DotDigital is not difficult to use, however, the user interface could use some optimization. There are certain elements that can be challenging to find, and the menus are not always intuitive. However, the tool makes up for that with easy to use features, like creating segments, and allowing many rules to specify these particular groups.
DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it analyzes each email sent out. In every situation, the support team has been responsive and helpful.