Docebo Learning Platform vs. Infosec Skills

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

The onboarding process has been quite productive throughout with the best team. The customer support team is able and ever on alert when requested to assist. It has simple user interface which is not the case with other similar platforms. The training modules are easy to understand and put into practice. It meets the set threshold and complies with company principals.

Incentivized

• The user interface is well designed and for the most part very intuitive.
• Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
• Docebo is an open system that has many integrations.

• A combination of presentation, explanation, and reading materials to suit all learning types.
• An easy-to-use portal that tracks progress and allows you to go back and review.
• A focus on both the certification itself as well as the background information. In contrast to just "practice tests."

Incentivized

• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

Incentivized

• Questions! The Database/site was updated, and I was no longer able to access the questions and choose specific topics to study from
• There were two CISSP courses to watch videos, I would remove the oldest
• Put an emphasis that users have a years membership after completing a boot camp

Incentivized

We are very satisfied with the service and the offer.

Incentivized

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

Incentivized

Because the skills learned from the course have proven to be beneficial in the day-to-day tasks that I typically perform. They are either directly related to or at the very least a complementary skill set that allows me to perform my duties overall in a more beneficial way to the people that I support.

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

I got everything I needed.

Incentivized

It was available anytime

Incentivized

Everything goes smoothly

Incentivized

Docebo had a better account manager at the time who actively explained and answered all our questions even before we signed any contracts. The other system providers would only do the same once we've signed. Additionally, in terms of capabilities, it was clear that Docebo was able to hit all our use cases whereas the others would find it challenging/needlessly expensive to do so. Others would bloat the cost/double the cost for an internal-external setup. That, or they would not be able to data share across the internal-external setup. Additionally, Docebo was actively investing in AI/machine learning back in 2020, so we were able to see some parts of how it worked on their system, even before we became a paying customer.

Incentivized

I use a variety of sources for training, some because they're available at low cost through my employer, others because they offer courses in a specific niche. I like Infosec for the range of subjects and learning paths that are applicable to my current objectives. The courses are well-made and provide useful and purposeful information.

• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

Incentivized

• After my courses, I was able to obtain my CCNA (passed [on] first attempt) and my CCNP (passed [on] second attempt). This is far better than the average passing rate.
• Professionally, I [got] a new job as a network engineer and then promoted to a Network Engineer II after completing my CCNP. I have seen a 40% salary increase over the last three years.

Incentivized