Docebo Learning Platform vs. Thinkific

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

Thinkific is well-suited if you want to host an online course and have a variety of materials, such as videos, PDFs, and assignments. A plus is that you can host a community linked to your course, making it easy to give feedback.

Incentivized

• The user interface is well designed and for the most part very intuitive.
• Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
• Docebo is an open system that has many integrations.

• Enables course creators to deliver high quality courses very fast
• Offers unlimited hosting for videos included in the subscription price
• Provides an easy to use administration interface that's powerful and accessible
• Easy to scale subscription tiers on B2C plans, cost effective highly scaleable B2B plans (Thinkific Plus) ideal for companies who want to start a customer education program
• Amazing support and account management team - great mindset and people in the teams.

• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

Incentivized

• I would add some more blocks for page design to have more options as to what I can do, like a proper gallery where you can open and close images.
• I would expand the text options within specific blocks, like being able to hit enter inside a text box and having my paragraphs separated if I wanted to.
• Adding new integrations would be awesome, so you don't have to pass through Zapier. Maybe a ClickFunnels integration?

Incentivized

We will continue to use Thinkific for our company pieces of training. Until we are able to create our own in house portal, this is an excellent source to have a learning management software tool that is easy to use and easy to implement without much technical training to administer

Incentivized

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

Incentivized

Under Site Builder, when trying to add a new section, so many templates appear; however, preview is not shown, which makes it super difficult and time consuming to identify a template that suits the purpose. Customization of certification designs is a bit difficult too. There are limitations to the type of quiz questions I can create - for example, there's no option to have fill in the blank questions.

Incentivized

I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated

Incentivized

When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed

Incentivized

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various WordPress plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.

Incentivized

The implementation period took time like it would in earning and using any new tool. It was more about being organised, having better time management processes in place and having people you were able to reach out to if you were every able stuck. The other key ting with the implementation period was giving yourself a realistic time scale to get the job completed.

Incentivized

Docebo had a better account manager at the time who actively explained and answered all our questions even before we signed any contracts. The other system providers would only do the same once we've signed. Additionally, in terms of capabilities, it was clear that Docebo was able to hit all our use cases whereas the others would find it challenging/needlessly expensive to do so. Others would bloat the cost/double the cost for an internal-external setup. That, or they would not be able to data share across the internal-external setup. Additionally, Docebo was actively investing in AI/machine learning back in 2020, so we were able to see some parts of how it worked on their system, even before we became a paying customer.

Incentivized

I think Thinkific is way better than Udemy. The Udemy platform was not user friendly, they require you submitting for approval before you can even upload a course and have so many restrictions. They never even approved my course, nor did they email me as to why. The support is not there like it is for Thinkific. Also, with Udemy, it feels like you are competing with so many people because they are given other options in comparison to you vs on Thinkific, it truly is your own. You do your own marketing and when people come to your landing page, it is all they see. They can't venture off of it to go to the next person who is on Thinkific. I love Thinkific and tell everyone to get on it. People say to me they want to know my ROI before they decide to invest in it. They want to know that it actually works.

Incentivized

The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.

Incentivized

• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

Incentivized

• pre thinkific vs post thinkific launch for sales training, our sales reps are getting their first solo sale on average 0.6 days faster. Before it was 5.7 days on average to sell by themselves, now it is 5.1 days on average accross 1500 sales reps that have completed the training since launching the training in May 2024

Incentivized