DocLink vs. Tungsten Power PDF

DocLink is a very effective program for processing and maintaining files. It allows the user to scan invoices and documents into the program and move each file throughout the enterprise as necessary for review, approval, notification, etc. It eliminates the need to spend countless hours manually filing paper documents, reduces the need for filing cabinets, reduces issues with missing or misfiled documents, and creates a much more organized and efficient system.

Incentivized

Tungsten does not handle movement of pages well inside of document. Small documents with under 10 pages is fine, but 100+ page documents are extremely difficult to move pages or groups of pages around. We replace Adobe with Tungsten and in general the reception has been fine. It is a little clunky with clicking on links instead PDF's as you have you click the hand, and then to copy text you have to go back and click the arrow.

Incentivized

• Protects the document by providing proper access to the users.
• Retrieve the documents effectively from any device like mobile and desktop.
• Scan paper documents and upload them easily.

Incentivized

• Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
• Fast load times
• Has autogenerated text feature so anything in the pdf can become editable

Incentivized

• Search engine can be enhanced to provide better results.
• The workflow module can be made simpler.
• Sometimes a little slow to load all the information.

Incentivized

• I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere.
• Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts.
• The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying.

Incentivized

It was very easy to learn the software and find the features I needed, and I was able to use the help menu for any questions I had. Staff was easily able to start using with no additional training. It easily works with things created in Adobe - handling field forms just fine.

Incentivized

DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.

Incentivized

It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.

Incentivized

Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)

Incentivized

DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.

Incentivized

Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for

Incentivized

I haven't had much interaction with support for this product as it is relatively easy for me to use and intuitive. When Kofax acquired the program it rewrote some of the features and I think I reached out for help at one point but tech support provided a quick answer. I did have a very positive experience with the sales staff who helped me get a discount on the current version because I'm a long-time user.

I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.

Incentivized

We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.

Incentivized

It was simple and we were using the program the same day. It was as easy as downloading the program and getting in there and playing around. We felt comfortable with it within the first few hours of use.

Incentivized

As a small business, we knew we wanted some sort of system, similar to those we had used when working incorporates. However, when e came across DocuLink and trialed it against our requirements we realised very quickly it would do everything we needed it to and so didn't look at any other software.

Incentivized

I initially selected Tungsten Power PDF because it was more affordable; however, I soon discovered the features and stability of the Tungsten product was comparable to working directly within the Adobe environment. I feel very confident now, that I would select Tungsten Power PDF ABOVE any of the Adobe products and not just because of the price point!

Incentivized

Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.

Incentivized

• Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
• Cancelled paid version of slack as no longer needed.

Incentivized

• I save hundreds every month by not sending documents to outside editors.
• On a monthly basis, I have received files that would be very limited in use, but the PDF software allows me to work with them, saving hours of human power otherwise wasted.
• The software is worth the money, but it can be more competitively priced.

Incentivized