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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Document360

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A
    Pricing
    Document360
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Document360
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Document360
    Considered Both Products
    Kovai.co
    Chose Document360
    DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating …
    Incentivized
    Chose Document360
    Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again …
    Incentivized
    Chose Document360
    The reason we moved from Confluence to Document360 is to cut the budget. Document360 provides the same number of features with lower cost. Confluence is a great place to start because it can integrate with other products from Atlassian. That is why I am saying if Document360 …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Document360
    Likelihood to Recommend
    10.0
    (8 ratings)
    Usability
    10.0
    (1 ratings)