DocuSign

DocuSign

1,092 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DocuSign	Score8.3 out of 10	N/A	DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.	$15 per month

Pricing

DocuSign

Personal: $15
per month
Real Starter: $15
per month
DocuSign for Realtors: $35
per month
Standard: $40
per month
Business Pro: $60
per month
Advanced Solutions: Custom Pricing

Pricing Offerings
DocuSign
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	DocuSign
Considered Both Products	DocuSign Verified User Chose DocuSign Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation … Incentivized Helpful? Verified User Chose DocuSign Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back … Incentivized Helpful? Emily Wallace Talent Acquisition Coordinator in Human Resources at The Warehouse Group (Retail, 10,001+ employees) Chose DocuSign Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business. Incentivized Helpful? Shrina Jain Senior Channel Sales Manager in Sales at Freshworks (Information Technology & Services, 1001-5000 employees) Chose DocuSign Deal hub is a relatively complicated software, my company requirement was limited to getting the document verifed and then get it signed from the right set of designation after the verification The evaluation process of DocuSign was also smooth and it was very simple to … Incentivized Helpful? Verified User Chose DocuSign No other documents like DocuSign have I had experience with or have I used. Incentivized Helpful? Padraic Ryan Community Manager in Information Technology at eCommerceFuel (Internet, 1-10 employees) Chose DocuSign HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need. Incentivized Helpful? Verified User Chose DocuSign There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents. Incentivized Helpful? Denitra McGraw Small Business Manager - Family Owned & Operated in Corporate at Maxey McGraw Industries, LLC (Transportation/Trucking/Railroad, 1-10 employees) Chose DocuSign I actually have both. Docusign has better features. SignNow was a little cheaper so I kept them. Incentivized Helpful? Verified User Chose DocuSign DOcusign is quite old and reliable in respect of other vendors available in the market. There is no complexity in signing which is generally faced while using Authetisign and also it has no problem in inserting big text which other apps have this issue. Incentivized Helpful? Erin Gracyalny Customer Success Manager in Customer Service at Egnyte (Information Technology & Services, 201-500 employees) Chose DocuSign I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with … Incentivized Helpful? Aleta Sage Realtor in Sales at Keller Williams Realty (Real Estate, 1-10 employees) Chose DocuSign eversign, sign now, adobe sign, microsoft sign Incentivized Helpful? Shobannah Ally Accounts Payable Associate in Corporate at Lee Hecht Harrison (Management Consulting, 1001-5000 employees) Chose DocuSign DocuSign is pretty much the only signing product that I have used to complete paperwork and have them signed over to our customers. It is a great product and is very efficient. Incentivized Helpful? Dave Bevington Director of Automation in Information Technology at DRI Inc (Staffing and Recruiting, 11-50 employees) Chose DocuSign DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software … Incentivized Helpful? Krystofer Gardner Director Of Operations in Corporate at Magleby Construction (Construction, 201-500 employees) Chose DocuSign When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved. Incentivized Helpful? Matthew McGinnis Managing Partner in Corporate at G3 Aerospace (Airlines/Aviation, 11-50 employees) Chose DocuSign I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for … Incentivized Helpful? Liz Duffié VP, People & Culture in Human Resources at Parachute Home (Consumer Goods, 51-200 employees) Chose DocuSign I've used Hellosign and DocuSign at the company. DocuSign has an easier UX and ability to use with multiple users. Also links and partners with a lot more external tools. Incentivized Helpful? Verified User Chose DocuSign We used home grown electronic signatures and were not pleased with the maintenance required. Incentivized Helpful? Verified User Chose DocuSign I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most … Incentivized Helpful? Verified User Chose DocuSign I have not used any alternatives. DocuSign is the leader in this space from my opinion. Incentivized Helpful? Jeanette Carroll VP, Operations and Marketing in Professional Services at Witlon Enterprises Co. (WECO) (Human Resources, 201-500 employees) Chose DocuSign DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone … Incentivized Helpful? Verified User Chose DocuSign I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers. Incentivized Helpful? Verified User Chose DocuSign Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, … Incentivized Helpful? Shanna Kostopulos Paralegal/Supervisor in Legal at Summit Conversions (Legal Services, 11-50 employees) Chose DocuSign Adobe Sign makes it harder to edit documents unless you have upgraded administrative accounts. It’s also harder to go in and cancel Adobe Sign documents. Incentivized Helpful? Mallorie Kragt Real Estate Agent in Sales at Greenridge Realty (Real Estate, 201-500 employees) Chose DocuSign DocuSign is provided by my company. It's a very well-known program that is used throughout the industry if I have any issues trying to figure something out, it's very easy to get a hold of someone who have experience with the program Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	DocuSign
Likelihood to Recommend	4.5 (155 ratings)
Likelihood to Renew	7.0 (12 ratings)
Usability	3.8 (13 ratings)
Availability	10.0 (3 ratings)
Performance	10.0 (2 ratings)
Support Rating	10.0 (46 ratings)
Online Training	10.0 (1 ratings)
Implementation Rating	10.0 (5 ratings)
Product Scalability	10.0 (1 ratings)