DocuWare vs. Alfresco

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Alfresco
Score 9.9 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
Pricing
DocuWareAlfresco
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DocuWareAlfresco
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuWareAlfresco
Considered Both Products
DocuWare
Chose DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Chose DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Alfresco
Chose Alfresco
Nextcloud is good for it's intended use case but because Nextcloud has an AGPL license, that limited what we could do with our Proprietary solution, where's Alfresco LGPL is more flexible for us.

Chose Alfresco
The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure …
Chose Alfresco
The biggest positive about Alfresco Content Services is its open-source nature. There are many possibilities of utilizing it in existing ecosystems using integrations.
Chose Alfresco
More robust workflow automation.
Chose Alfresco
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in …
Chose Alfresco
- Alfresco provides more capabilities by leveraging open source components. The core architecture itself is JCR compliant which gives easy options for future migrations.
- The PDF rendition in Alfresco comes with LibreOffice at no additional cost.
- Alfresco support integrations …
Chose Alfresco
Java based open source wide community and popular ECM which is used by fortune 500 companies.
Chose Alfresco
none
Chose Alfresco
As already explained earlier, the cost of licensing and support comes down very much by using Alfresco compared to Stellent and Sharepoint. Plus the overall performance and feature set is much broader for Alfresco. Since it is a newly developed content management system, it …
Chose Alfresco
Alfresco provides by default a very user-friendly user interface, And it's highly configurable. Moreover, the license model is really interesting compared to both solutions.
Chose Alfresco
Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built …
Features
DocuWareAlfresco
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
DocuWare
-
Ratings
Alfresco
8.0
Ratings
1% above category average
Content capture & imaging00 Ratings3.10 Ratings
File sync, storage & archiving00 Ratings9.00 Ratings
Document management00 Ratings10.00 Ratings
Records management00 Ratings8.00 Ratings
Content search & retrieval00 Ratings10.00 Ratings
Enterprise content collaboration00 Ratings8.00 Ratings
Content publishing & creation00 Ratings8.00 Ratings
Security, risk management & information governance00 Ratings9.00 Ratings
Contract lifecycle management00 Ratings8.90 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings8.00 Ratings
Mobile support00 Ratings3.00 Ratings
Integration00 Ratings10.00 Ratings
Best Alternatives
DocuWareAlfresco
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.1 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
MediaValet
MediaValet
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuWareAlfresco
Likelihood to Recommend
9.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.0
(0 ratings)
Usability
7.0
(0 ratings)
9.9
(0 ratings)
Support Rating
9.0
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
DocuWareAlfresco
Likelihood to Recommend
We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
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If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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Pros
  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
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  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
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Cons
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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Likelihood to Renew
Docuware has become a vital part of our organization.
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As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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Usability
Fairly intuitive for average users.
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The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
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Support Rating
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Implementation Rating
No answers on this topic
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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Alternatives Considered
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Read full review
The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure and application modules can be deployed independently.
Read full review
Return on Investment
  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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  • It definitely has a positive ROI in the overall business, as content management has become easier and more centralized.
  • Video and image content management has become a major plus, as they play an important role in dynamic digital marketing. Once the code is written to accommodate image and videos, we can change this content any time depending on the season of the year, what products we are looking to market, and to what type of clients.
  • It helps with easy control of the system with the business teams rather than having control with the technology teams. Hence it makes it easy to customize and make changes at any time. This also reduces the overlap that technology has with business and helps treat both of them as separate entities.
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco