DocuWare vs. Netigate

Netigate

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DocuWare	Score 9.2 out of 10	N/A	DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.	$300 per month
Netigate	Score 7.0 out of 10	Mid-Size Companies (51-1,000 employees)	Netigate is an online survey software focused on assisting users with customer satisfaction, employee engagement, and market research. According to Netigate, their survey platform is trusted by 3,500 of the world's leading brands—such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005, Netigate has received several Swedish and international awards such as the Deloitte Technology Fast 100 several years in a row. Headquarters…	N/A

Pricing

DocuWare

Netigate

Editions & Modules

Base: $300
per month
Enterprise: 1,500
per month
Pro: Contact sales team
Large Enterpriser: Contact sales team

Professional: on request
contact us
Core: on request
contact us
Enterprise: on request
contact us

Offerings

Pricing Offerings
DocuWare	Netigate
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Pricing on request. All licenses include Unlimited Surveys & Responses, Between 3-20 User Licenses, All-Inclusive Customer Support, Webinars, Recorded Tutorials and online resources, Mobile responsive design, Security & Data Protection Standards. Custom Plan Add-Ons: All licenses have the possibility to have customer plan add-ons such as Dashboards, Order Pages, DPA Customisations, Tailored On-Site Education, External Benchmark Data and Professional Services Expertise.

More Pricing Information

Community Pulse
	DocuWare	Netigate
Considered Both Products	DocuWare JE Joe Ely CIO (Chief Information Officer) Chose DocuWare We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP. Incentivized Helpful? SH scott helfer Accounts Payables Chose DocuWare we have used Docuware since 2016 Incentivized Helpful? Verified User Anonymous Chose DocuWare Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost. Incentivized Helpful? Verified User Anonymous Chose DocuWare Docuware was not as robust. Incentivized Helpful?	Netigate No answer on this topic

Best Alternatives
	DocuWare	Netigate
Small Businesses	Square 9 Softworks Score 9.1 out of 10	Square 9 Softworks Score 9.1 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	Qualaroo Score 6.1 out of 10
Enterprises	M‑Files Score 8.9 out of 10	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DocuWare	Netigate
Likelihood to Recommend	9.0 (0 ratings)	- (0 ratings)
Likelihood to Renew	9.0 (0 ratings)	- (0 ratings)
Usability	7.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	DocuWare	Netigate
Likelihood to Recommend	We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Control of the flow of online processes Automation of the company processes Online forms and digitization of processing documents Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	No active directory integration, this doubles up user management. No Outlook integration. Would be nice to be able to interact with Docuware from email. No mobile application. We have many remote users that would benefit from this. Incentivized Verified User Anonymous Read full review	No answers on this topic
Likelihood to Renew	Docuware has become a vital part of our organization. Incentivized Bill Szczytko Chief Information Officer Read full review	No answers on this topic
Usability	Fairly intuitive for average users. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP. Incentivized JE Joe Ely CIO (Chief Information Officer) Read full review	No answers on this topic
Return on Investment	Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget. Had to spend considerably more than expected. We needed to hire a developer to build integrations. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots		Netigate Screenshots