DocuWare vs. Oracle Primavera Submittal Exchange

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.

Incentivized

[Oracle Primavera Submittal Exchange] is very easy to train new users on it and have everyone on the same page. The daily reminder emails can be a pain but if there are documents needed from a trade it is a great way to remind the the it is in their ball of court to act accordingly and get the documents uploaded because there might be other trades waiting on them.

Incentivized

• Control of the flow of online processes
• Automation of the company processes
• Online forms and digitization of processing documents

Incentivized

• It is very easy to navigate the site and find what you are looking for.
• They have a great support team.
• It is easy to remind different trades via notification of there are documents or submittals needed for them.

Incentivized

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• The daily reminder emails can quickly keep filling up your inbox.
• I can't think of anything else because it is very easy to use.

Incentivized

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.

Incentivized

Procore is a bit more expensive but I think it brings more to the table.

Incentivized

• Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
• Had to spend considerably more than expected. We needed to hire a developer to build integrations.

Incentivized

• It has allowed us to manage our submittals better and get the back in a timely manner to schedule projects accordingly and keep the flow going.
• It can be a little time consuming to get the project data entered but if done right, it is worth it.

Incentivized