TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score9.2 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Survicate

    Score8 out of 10
    N/ASurvicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email…

    $99

    per month 500 responses per month

    Pricing
    DocuWareSurvicate
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    Good
    $99
    per month 500 responses per month
    Better
    $149
    per month 1000 responses per month
    Best
    $249
    per month 2500 responses per month
    Better Than The Rest
    $269
    per month
    Better Than The Rest
    $299
    per month Custom pool of yearly responses
    Offerings
    Pricing Offerings
    DocuWareSurvicate
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations.
    More Pricing Information
    Features
    DocuWareSurvicate
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    9.7
    5 Ratings
    Survey templates00 Ratings9.83 Ratings
    Themes00 Ratings9.55 Ratings
    Custom logo/branding00 Ratings9.83 Ratings
    Survey Content
    Comparison of Survey Content features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    9.1
    4 Ratings
    Changes to live survey00 Ratings9.93 Ratings
    Question design help00 Ratings8.93 Ratings
    Multiple question types00 Ratings8.54 Ratings
    Survey Logic
    Comparison of Survey Logic features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    9.5
    5 Ratings
    Survey logic flexibility00 Ratings9.55 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    8.0
    5 Ratings
    Response tracking00 Ratings5.01 Ratings
    Data export00 Ratings9.65 Ratings
    Standard reports00 Ratings8.65 Ratings
    Analytics00 Ratings8.94 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    8.5
    3 Ratings
    Access controls00 Ratings8.03 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of DocuWare and Survicate
    Feature
    DocuWare
    -
    Ratings
    Survicate
    9.3
    4 Ratings
    Respondent restrictions00 Ratings9.34 Ratings
    User Ratings
    DocuWareSurvicate
    Likelihood to Recommend
    9.0
    (7 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    9.8
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)