Domino CRM vs. Khoros Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Domino CRM | Score9.1 out of 10 | N/A | Domino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment… | $12 per month |
 Khoros Service | Score8.9 out of 10 | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | 20% discount available with annual subscription. | Pricing is variable based on the needs of the customer. | ||||||||||||||
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| Chat Analytics and Reports |
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| Domino CRM | Khoros Service | |
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| Likelihood to Recommend | 9.1 | 8.5 |
| Likelihood to Renew | - | 8.2 |
| Usability | 9.1 | 7.3 |
| Availability | - | 9.0 |
| Performance | - | 9.0 |
| Support Rating | - | 8.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 7.3 |
| Implementation Rating | - | 7.6 |
| Product Scalability | - | 8.3 |