Domo vs. GoodData

Domo is great when you want to see lots of values historically or see data you can see natively in a platform. As I mentioned earlier, Domo is the only way our Marketing and Sales teams can see when their emails were opened and compare the send time - this is an example of data I can't see natively.

Incentivized

If you have consistently formatted data, that you want regular reports on, plus flexibility to let end users build their own reports, GoodData is perfect. Especially if your end users are less technical. If you want to be able to embed your reporting into your app, GoodData excels, though the start up process can be involved. If your data structure varies, it could be more challenging to integrate. It may also not be worth the integration if you have people who can already run their own SQL queries.

Incentivized

• Provides data acquisition, transformation and visualization all administered from one cloud-based tool. No switching between tools or cobbling different products together.
• Provides GUI and MySQL interfaces for data manipulation for both entry-level and advanced users.
• Huge amount of data connectors out of the box, plus you can easily create your own custom connectors.

Incentivized

• GoodData helps in simplifying complex data into easy-to-understand visuals. We can create personalized dashboards & tailor them as per requirements. This data can be used from an executive level employee to a team lead employee in the business
• GoodData is a very user friendly platform. The collaborative features simplify sharing and discussing reports among team members which promotes a culture of data-driven decision-making.
• GoodData connects with various data sources and consolidate information from multiple platforms. This flexibility proves invaluable for businesses dealing with data spread across different systems as they can access large amount of data on a single platform.

Incentivized

• When changing cards from one dataset to another any beast modes are not carried over, it would often make life easier if there was an easier way to copy beast mode calculations from one dataset to another.
• Domo documentation, university and Dojo are extremely helpful when we run into problems. However, when support beyond that is needed their help desk seems to have a hefty backlog - the amount of time to resolve tickets is frustrating sometimes.

Incentivized

• would be nice to be able to add the same filter to a multi-tab dashboard once instead of having to do it for each tab; tedious and time consuming
• Variable use is kind of clunky and would like to be able to hide/show easier
• The newer insight based dashboard method does not have the flexibility classic does

Incentivized

Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.

Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

A business management platform has to be flexible to provide solutions for customers from any business environment, but that flexibility has to be delivered without requiring complex business process re-engineering and massive data conversion efforts. Domo’s web-based architecture and wealth of connectivity options allow rapid setup for any business. If your marketing company is wrestling with channel return on investment or your educational organization is drowning in data, Domo has the tools and capability to use your data and turn it into something useful for you

Incentivized

GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.

Incentivized

We are approximately one month since go-live. There has been one short outage.

Performance on refreshing metrics works well.

Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.

Incentivized

The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.

Incentivized

Thorough, professional and on time.

Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as the project bares fruit, others begin to ask how they can participate/leverage the tool/platform for their own projects - because of this, Domo's versatility is incredibly important

Incentivized

GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.

Incentivized

• Domo has allowed us to see much more clearly what is working for students on our programs, and what is not. This enables us to consolidate success and further develop where there are areas of concern.
• The verbatim comments in Domo makes the reports especially attractive to staff, since they are able to engage directly with students' personal opinions and not just with rating scales.

Incentivized

• I personally pushed our management to get GoodData implemented, and there on we have been making much more profits than we ever did!
• Last month we made a decision using the platform and withing a short span of time our ROI gets 7X.
• We also made a marketing spend of $100,000 every quater using the insights and metrics, and we are really happy with the returs.

Incentivized