DonorDock vs. Givebutter

DonorDock's customer service team is excellent. From the initial contact with the sales team, through the onboarding process with the education team, to the data imports, everyone is very supportive, knowledgeable, and responsive. I couldn't be happier throughout the whole process. For example, when I was doing the data imports, Carolyn was very helpful. We had a virtual meeting, and she guided me through the steps. When I was importing the data on my own, some problems occurred, and she quickly identified the issue and helped me adjust my data for a successful import!

Incentivized

The site has built-in flexibility for fundraising shops of all sizes to use it for various needs - we used it for a special event but it could also be used to handle a Day of Giving campaign. We liked that donors could use the built-in social/email features to advertise their support to gain additional donations

Incentivized

• Easy to use, simple, fast
• Built in recommendations and notifications
• Easy reporting
• Online giving
• Affordable
• Simple to get started
• Scalable as we grow

• Flexibility in using the platform for multiple fundraising sources (events, direction donations, etc.)
• Ease of Use
• Ability to customize your site

Incentivized

• I can't think of any.

Incentivized

• Link to payment sources/systems (we had to do this multiple times before it worked)
• Integration with larger donor management software systems (i.e. Blackbaud)

Incentivized

The platform is easy to use and the step-by-step instruction was helpful!

Incentivized

I’ve looked at nearly every other tool on the market, and DonorDock is my favorite right now, especially for smaller nonprofits. It is better because it has focused on making day to day tasks easy. I know a lot of friends dread using their other CRMs, but I actually like using DonorDock.

Choosing a system is a big decision, and you want to make the right one. No software is perfect, but this is the best one I’ve personally seen: DonorDock is not only easier to use, but it also has great features to retain donors better, and it is much more affordable than the other options out there. Would definitely recommend getting a demo and checking it out for yourself. http://www.donordock.com/donordock-demo

Givebutter provides more flexibility in designing your campaign or event on the site ...others are more suited for only a Gala or auction and Race Roster was more than we needed and was confusing to our guests

Incentivized

• Greater engagement across the organization with our CRM
• Greater engagement with donors.

• Best registration tool we have used for the NUN Run event
• Allowed registrants to cover the fees reducing our overall event expenses

Incentivized