TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorDock

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $89

    per month

    Neon CRM

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users…

    $99

    per month

    Pricing
    DonorDockNeon CRM
    Editions & Modules
    Free Forever
    $0
    per month
    Lite
    $89
    per month
    Essentials
    $129
    per month
    Professional
    $239
    per month
    Essentials
    $99
    per month
    Impact
    $199
    per month
    Empower
    $399
    per month
    Offerings
    Pricing Offerings
    DonorDockNeon CRM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlimited Contact - no contractsAll plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue.
    More Pricing Information
    Community Pulse
    DonorDockNeon CRM
    Considered Both Products
    DonorDock
    Chose DonorDock
    I’ve looked at nearly every other tool on the market, and DonorDock is my favorite right now, especially for smaller nonprofits. It is better because it has focused on making day to day tasks easy. I know a lot of friends dread using their other CRMs, but I actually like using …
    Incentivized
    Neon One, LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DonorDockNeon CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of DonorDock and Neon CRM
    Feature
    DonorDock
    9.1
    2 Ratings
    Neon CRM
    1.2
    2 Ratings
    Constituent engagement and marketing9.12 Ratings1.52 Ratings
    Social listening00 Ratings1.01 Ratings
    Digital advocacy enablement00 Ratings1.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorDock and Neon CRM
    Feature
    DonorDock
    8.9
    2 Ratings
    Neon CRM
    1.8
    2 Ratings
    Reporting and data visualization8.72 Ratings1.02 Ratings
    Wealth screening9.11 Ratings2.62 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorDock and Neon CRM
    Feature
    DonorDock
    9.1
    2 Ratings
    Neon CRM
    1.4
    2 Ratings
    Online donation options9.12 Ratings3.12 Ratings
    Event registration and ticketing9.11 Ratings1.01 Ratings
    Text and phone donations9.12 Ratings1.01 Ratings
    Volunteer shift management00 Ratings1.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorDock and Neon CRM
    Feature
    DonorDock
    9.0
    2 Ratings
    Neon CRM
    1.5
    2 Ratings
    Role-based user permissions9.12 Ratings2.62 Ratings
    Mobile access8.92 Ratings1.01 Ratings
    Integrations9.12 Ratings1.01 Ratings
    User Ratings
    DonorDockNeon CRM
    Likelihood to Recommend
    9.1
    (3 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)