| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DonorPerfect | Score7.5 out of 10 | N/A | DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the… | $99 per month |
 Neon CRM | Score8.9 out of 10 | Small Businesses (1-50 employees) | Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users… | $99 per month |
| DonorPerfect | Neon CRM | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue. | ||||||||||||||
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| DonorPerfect | Neon CRM | |
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| Considered Both Products | No answer on this topic | Chose Neon CRM Neon pales in comparison. Simply put, we regret trusting them with our data. We're a year behind for trying their services. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| DonorPerfect | Neon CRM | |||||||||||||||||||
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| Reporting and Analytics |
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| DonorPerfect | Neon CRM | |
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| Likelihood to Recommend | 7.3 | 1.0 |
| Likelihood to Renew | 10.0 | 1.0 |
| Usability | 7.3 | 1.0 |
| Availability | 9.5 | - |
| Performance | 9.5 | - |
| Support Rating | 8.0 | 1.0 |
| In-Person Training | 7.5 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 5.5 | 4.0 |
| Configurability | 7.5 | - |
| Ease of integration | 7.5 | - |
| Product Scalability | 7.8 | - |
| Vendor post-sale | 7.2 | - |
| Vendor pre-sale | 8.5 | - |
