DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring donations, and other email related tools.
We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Sure, there are the 800 lb gorillas out there, but their cost was overall not economical for our financial budget. The DonorSnap platform is rich with features and their online support is quick to respond.
In the beginning, one of our concerns was a potential learning curve in understanding the application. Frankly speaking, it is easy to navigate once you play around with it, attend a webinar and watch some of their help videos. We were not intimidated and are happy with our choice.
There is probably not a donor management software that is perfect. We like that there are many user-defined fields which provide greater adaptability to meet our needs. No need for custom work.
Without a doubt, DonorSnap does everything that I need, without causing fits of anger - unlike the previously listed programs! Reporting was an issue with all of the others; not so with DS. Being able to create a report and export into Excel to manipulate makes so much sense and the job so much easier to work with.
We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!