DreamHost vs. WordPress VIP

If you're not too technical, don't want to spend time managing a server and want something quality while sticking to a budget, DreamHost is the best it can get. We may be able to save money by switching to something like AWS, but for our usage it doesn't totally make sense even with potential cost-savings and improved speeds. The support and ease of use cannot be overstated here.

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WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.

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• Dreamhost has very good hosting plans that can be matched for different levels of hosting needs and expected web traffic bandwidth.
• The hosting service is very friendly for coders and those needing to tinker "under the hood" with their sites.
• Great uptime service with limited technical issues.

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• Email support is more than enough! They are quick and always responsive even when there are urgent problems.
• Manages our WordPress codebase for security patches and updates rather well.
• Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.

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• There was one instance where DreamHost support caused unnecessary downtime because they misread my request. Unfortunately I don't have access to that account anymore (it was an old employer) so I don't remember the details. To avoid this, make it very clear whether you're just asking a question or want support to handle it (they can be quite eager to fix the problem even when you've just asked a question), and be VERY clear what you need when doing the wrong thing may cause serious problems.

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• Too many different dashboard formats
• Everything should have the same look and feel.
• The admin portal looks different than the user content portal

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We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.

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It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies

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There is documentation for everything you might need.

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Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.

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There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.

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We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.

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It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye on, Engine, is extremely capable.

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• It's a great product for a relatively cheap price
• We can offer a simple hosting solution for our clients
• Even the VPS (virtual private servers) are very affordable and you can manage it as you wish (SSH access)

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• By migrating our mobile applications to Wordpress's APIs, we could remove a large portion of our technical infrastructure, which was hosted on Google Cloud, along with an additional database and a lot of business logic used to support data transformation and ingestion.

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