Dropbox vs. SugarSync

Dropbox

4,201 Reviews and Ratings

SugarSync

29 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox	Score8.2 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month
SugarSync	Score5.7 out of 10	N/A	SugarSync is a cloud storage and backup solution designed for small businesses.	$7.50 per month

Pricing

Dropbox

SugarSync

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

100 GB: $7.49
per month
250 GB: $9.99
per month
500 GB: $18.95
per month

Pricing Offerings
Dropbox	SugarSync
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Dropbox	SugarSync
Considered Both Products	Dropbox Verified User Chose Dropbox SugarSync dropped compatibility for my OS without notice and no alternative to access/update my file updates. When I complained, I wasn't satisfied with their response so I changed services. I have been much happier with Dropbox as the overall compatibility, ease of use, and … Incentivized Helpful? Jason Quinlan PhD CEO (Chief Executive Officer) in Corporate at Quinlan Development (Construction, 1-10 employees) Chose Dropbox When we changed to Dropbox it just had more options, easier accessibility, and just worked Incentivized Helpful? Matthew McGrath Resilience Worker in Human Resources at AltaCare (Human Resources, 51-200 employees) Chose Dropbox Dropbox may be the most expensive against other cloud sharing products, but you get what you pay for. There are free versions of Dropbox, however there are also plenty of other free programs similar that aren't as effective. Dropbox is more secure, simple, reliable, and … Incentivized Helpful? Megan Coxe Communications Director at La Poderosa Media Project (Philanthropy, 11-50 employees) Chose Dropbox We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the … Incentivized Helpful?	Ziff Davis Inc Verified User Chose SugarSync SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my … Incentivized Helpful? Richard Foster President in Professional Services at Foster Management & Holdings, LLC (Venture Capital & Private Equity, 1-10 employees) Chose SugarSync SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy … Incentivized Helpful? Verified User Chose SugarSync SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market … Incentivized Helpful? Verified User Chose SugarSync No particular reason. Price and functionality. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Dropbox

SugarSync

Comparison of File Sharing & Management features of Dropbox and SugarSync
Feature	Dropbox 7.8 887 Ratings	SugarSync 9.4 8 Ratings
Versioning	7.5714 Ratings	8.06 Ratings
Video files	7.8697 Ratings	9.05 Ratings
Audio files	8.0623 Ratings	10.05 Ratings
Document collaboration	7.7780 Ratings	10.07 Ratings
Access control	7.8828 Ratings	10.08 Ratings
File search	7.6855 Ratings	9.08 Ratings
Device sync	8.1814 Ratings	10.08 Ratings

Comparison of Cloud Storage Security & Administration features of Dropbox and SugarSync
Feature	Dropbox 8.0 848 Ratings	SugarSync 9.7 8 Ratings
User and role management	7.9778 Ratings	10.07 Ratings
File organization	8.1837 Ratings	9.08 Ratings
Device management	7.9730 Ratings	10.08 Ratings

Comparison of Cloud Storage Platform features of Dropbox and SugarSync
Feature	Dropbox 8.0 836 Ratings	SugarSync 10.0 8 Ratings
Performance	7.4829 Ratings	10.08 Ratings
Reliability	8.3834 Ratings	10.08 Ratings
Storage Reports	8.2636 Ratings	10.06 Ratings

User Ratings
	Dropbox	SugarSync
Likelihood to Recommend	8.0 (911 ratings)	10.0 (10 ratings)
Likelihood to Renew	6.7 (31 ratings)	9.0 (3 ratings)
Usability	7.5 (65 ratings)	- (0 ratings)
Availability	6.7 (3 ratings)	- (0 ratings)
Performance	6.0 (8 ratings)	- (0 ratings)
Support Rating	7.5 (34 ratings)	10.0 (1 ratings)
Online Training	8.2 (2 ratings)	- (0 ratings)
Implementation Rating	7.5 (4 ratings)	- (0 ratings)
Configurability	6.4 (1 ratings)	- (0 ratings)
Product Scalability	6.6 (4 ratings)	- (0 ratings)