DX Application Performance Management vs. Oracle Real User Experience Insight (discontinued)

Any other APM product is vastly superior. This product's interface, lack of automated instrumentation, and just ridiculous false parity with other APM products is the laughing stock of the industry. In our use case, we have no other APM tools so we attempt to use and in 1 case out of 10 did we actually find a reported metric that was actually related to the root cause. We spent four hours parsing metric output graphs and hierarchy trees to find it. If CA is your preferred vendor and you like washing your clothes by hand instead of using an automated appliance then this tool is for you

Incentivized

Useful if the matrixes are used with maximum attention.

Incentivized

• CA APM supports .Net and Java applications which are the strong areas of CA APM. It does very well in banking solutions where we are able to meet our business requirements.

Incentivized

• KPI dashboard
• Data Browser
• Performance and Violation Overview

Incentivized

• There is a steep learning curve with the tool which can make it at times daunting to use.
• APM can at times be fickle with what it can and cannot track as far as performance metrics go.
• Other than Team Center, the rest of the pieces of the tool aren't as intuitive and require more time to instrument.

Incentivized

• High cost.
• Training is very expensive.

Incentivized

We have never received any support from CA on this product

Incentivized

CA Application Performance Management (APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. CA APM is easy, proactive, intelligent and collaborative, so every user transaction becomes a loyalty-building interaction. CA Application Performance Management is an application lifecycle management solution for businesses of all sizes while we tried to use Dynatrace but as we get more familiar with CA Wily by the time we analyzed Dynatrace, we were interested to use it and see the results how it goes.

Incentivized

DbProtect is a leading security software designed for large-sized businesses. DbProtect cloud and Oracle Real User Experience Insight can be used on-premises. DbProtect is considered more expensive to implement than Oracle Real User Experience Insight so we think it is profitable to use Oracle Real User Experience Insight rather than DbProtect.

Incentivized

• APM has allowed us to customize a dashboard view for each specific application. This allows for unique monitoring of top functions and unique alerts. It is awesome for this use.
• APM allows us better data and faster alerting compared to previous products. We moved away from another product because it was not reporting on problems accurately.
• Once set up, APM requires little management and overhead time. The setup can be somewhat time consuming, but once setup we see no issues

Incentivized

• Executive dashboard.
• RUEI can be used to monitor end-user activity and business services.

Incentivized