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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EasyVista Service Manager

    Score8 out of 10
    N/AEasyVista Service Manager is the New York company's ITIL / ITSM service solution.N/A
    Pricing
    EasyVista Service Manager
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    EasyVista Service Manager
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    EasyVista Service Manager
    Considered Both Products
    EasyVista
    Chose EasyVista Service Manager
    There has been less downtime due to incompatible upgrade elements in our environment. EasyVista is takes hours not days to troubleshoot and resolve any functionality errors. Tech Support has been more helpful and reachable.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    EasyVista Service Manager
    Incident and problem management
    Comparison of Incident and problem management features of EasyVista Service Manager
    Feature
    EasyVista Service Manager
    8.9
    1 Ratings
    Organize and prioritize service tickets10.01 Ratings
    Expert directory8.01 Ratings
    Service restoration9.01 Ratings
    Self-service tools9.01 Ratings
    Subscription-based notifications10.01 Ratings
    ITSM collaboration and documentation7.01 Ratings
    ITSM reports and dashboards9.01 Ratings
    Change management
    Comparison of Change management features of EasyVista Service Manager
    Feature
    EasyVista Service Manager
    10.0
    1 Ratings
    Change requests repository10.01 Ratings
    Service-level management10.01 Ratings
    User Ratings
    EasyVista Service Manager
    Likelihood to Recommend
    10.0
    (1 ratings)