BlueSnap vs. EBizCharge

Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average

Incentivized

In my opinion, they are well suited to capturing your business from their competition. In my experience, they are unreachable one they sign your company as their merchant provider. In my experience, without any notice will increase their charges on transactions without notice. In my opinion, if there is a depute they will not go to bat for you.

• Sufficiently good technical documentation.
• Good sandbox (though missing some features).
• Stable, works quite well.
• Continuously improving.
• Great webinars, information sharing.
• Economic.
• A company of people.

Incentivized

• Process the credit card payments
• pay on time
• bank deposit

• Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
• Reporting is robust but complicated.
• Having support staff on both coasts.

Incentivized

• In my opinion, customer service
• In my opinion, transactional relationship
• In my opinion, communication with their customers

Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.

Incentivized

• Pro-Active Support Response.
• Seamless Integration with our CRM and other tools.
• Offering Multiple Payment Options to Customer leading to more conversions.

Incentivized

• In my experience, loss of revenue
• In my experience, no contact with merchant
• In my experience, no customer service