Ridder iQ vs. Infor CloudSuite ERP

The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

Manufacturing: Infor M3 is designed specifically for manufacturers and provides robust production planning and supply chain management features. The software can help optimize production processes, improve inventory management, and automate purchasing and order fulfillment.Distribution: Infor M3 offers advanced supply chain management capabilities, including inventory management and order tracking, making it an ideal solution for distribution companies.Large Organizations: Infor M3 is a scalable solution that can accommodate the needs of large organizations with complex supply chain and production requirements. The software's modular design allows organizations to customize their implementation to their specific needs.Global Operations: Infor M3 provides multi-language and multi-currency support, making it a suitable solution for organizations with global operations.

• Flexibility in setting budgets for specific parts of a project
• Insight in costs (journaldetails)(bookkeeping, however not Ridder financials)
• Sending out offers and order confirmation
• sending out purchase orders
• Flexibiliteit bij het vaststellen van budgetten voor specifieke onderdelen van een project
• Inzicht in kosten (journaalgegevens) (boekhouding, echter geen Ridder financials)
• Het versturen van offertes en orderbevestigingen
• het versturen van inkooporders

Incentivized

• The accounting function of Infor ERP is designed very well and it is easy to use. From journal entries to generating a trial balance it only takes a few clicks to get what you need.
• The job tracking process within Infor ERP is easy to understand. You can view the progress of each job a number of different ways and this helps users know how close each job is to the finish line at any time.
• It is very easy to run month end processes that ensure all costs are accurate and then be ready for the next accounting period.

Incentivized

• The ability to copy item lines from receipts to a BOM
• Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
• De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
• Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een ​​kleine versie wordt gevraagd.

• You need an IT person in order to customize reports, overcome system locks, etc. But, usually having an IT guy in house is a good thing as well.
• There isn't auto lock future that would sign put users if they don't use the program for extended time.
• Missing auto warning messages when you're about to run a big amount of data.
• A continuous improvement (Lean) section with employee suggestions (ideas) ability would be great.
• Updates for latest technological improvements usually come late.

Incentivized

Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.

Other than the inherent pain of a new implementation, it's a great platform and Infor is a great partner to work with. Every system has problems, our are no worse than any other platform. Maybe even a little better, nothing to make us want to change platforms any time in the near future

Incentivized

Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.

Incentivized

This is a highly configurable product. Where all available support provided by [Information] is very good and exceeds our expectations! The investment in this product by Infor continues to be significant and is showing results! Infor is going a long way and is here to stay! No doubt about that!

Incentivized

Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond

Incentivized

The support is satisfactory, given the large user base of the product. We had no issues to meet our reporting deadlines with Lawson. The organizational support team internally are well trained and hence only on exceptional basis issues are escalated to Lawson support team. We had no negative experience so far with the support of Lawson.

Incentivized

I didn't work here yet at the time of the implementation

Incentivized

Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.

Incentivized

We previously used Microsoft Navision and considered SAP, NetSuite and Sage in our selection process. Infor CloudSuite ERP was not a one size fits all solution like many of the others. Infor CloudSuite ERP has 3 cloud ERP for Distribution, Manufacturing and Service industries. In our case, Infor CloudSuite ERP also have a specific tract for food and beverage.

Incentivized

• Implement the business rules and forces them to be applied
• SDK is used 90% for managing all order inputs and product BOM
• The software tends to come to an halt for changes for on premise which is required of you have software/machines communicating to/from the ERP
• Implementeer de bedrijfsregels en zorg ervoor dat ze worden toegepast
• SDK wordt voor 90% gebruikt voor het beheren van alle orderinputs en product-BOM
• De software loopt vaak vast bij wijzigingen voor on-premises, wat vereist dat u software/machines hebt die met het ERP communiceren

• We've been a customer since the early 80's. Avoiding conversion has saved us an incalculable amount of money. Fortunately, Lawson has kept up enough to keep meeting our needs.
• Having a self-service portal saves us internal FTEs in Human Resources and Accounting. Benefits enrollment alone likely saves us one Benefits Coordinator FTE alone.

Incentivized