Ridder iQ vs. Infor Distribution SX.e

The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

Overall management of companies operations including sales, inventory control, warehousing, accounting (ar, ap, and gl). We are able to take a customers order, provide information if the product is in stock, send the order to the warehouse, pick the order, deliver the order using our custom routing program built inside SX.e, invoice the order upon receiving shipping feedback, and then collecting payment within SX.e. We also use SX.e for our purchasing of products from our vendors, tracking the products, entering the products into inventory, and then updating each location with the current inventory. We also are able to track pricing and vendor rebates as well as special price adjustments within SX.e.

Incentivized

• Flexibility in setting budgets for specific parts of a project
• Insight in costs (journaldetails)(bookkeeping, however not Ridder financials)
• Sending out offers and order confirmation
• sending out purchase orders
• Flexibiliteit bij het vaststellen van budgetten voor specifieke onderdelen van een project
• Inzicht in kosten (journaalgegevens) (boekhouding, echter geen Ridder financials)
• Het versturen van offertes en orderbevestigingen
• het versturen van inkooporders

Incentivized

• Integrates with supported 3rd party solutions
• Very customizeable
• Robust

Incentivized

• The ability to copy item lines from receipts to a BOM
• Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
• De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
• Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een ​​kleine versie wordt gevraagd.

• User Interface customizability
• Q&D programming
• Database management

Incentivized

Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.

Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.

Incentivized

It is very customizable and has lots of scalabilities. However, it can get out of control if not contained with proper business process control.

Incentivized

Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond

Incentivized

We use a Channel Partner and don't interact with Infor directly for support.

Incentivized

I didn't work here yet at the time of the implementation

Incentivized

Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.

Incentivized

SXe fit our distribution model and it allowed us to customize it to our specific needs that were not available in the other solutions. The 3rd party integration was also a nice benefit as we use multiple solutions that were not part of the SXe Suite.

Incentivized

• Implement the business rules and forces them to be applied
• SDK is used 90% for managing all order inputs and product BOM
• The software tends to come to an halt for changes for on premise which is required of you have software/machines communicating to/from the ERP
• Implementeer de bedrijfsregels en zorg ervoor dat ze worden toegepast
• SDK wordt voor 90% gebruikt voor het beheren van alle orderinputs en product-BOM
• De software loopt vaak vast bij wijzigingen voor on-premises, wat vereist dat u software/machines hebt die met het ERP communiceren

• Ability to stay on top of Inventory as not to carry too much overhead
• Keep Inventory set to FIFO
• Manage deliveries to keep cost per stops to a minimum

Incentivized