Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.
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Infor VISUAL
Score 8.0 out of 10
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Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.
Ridder IQ is a system for production facilities. It is a good tool. However, there are not enough possibilities for CRM, finance, and MRP planning. At our company, we use Ridder as the main ERP package, and we do need further functionality in CRM and visibility in MRP planning.
Odoo has broader functionality but its functionality is not deeper. The PLM functionality of Odoo is not really CAD PLM but only BOM management. Ridder iQ is very easy in small customizations and bigger customization is also possible but with programming. Ridder iQ has a good …
Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like …
I used unit4 in a previous organization, this system has far fewer options and I don't think it was suitable for Biron.
Dutch Translation: Ik heb Unit4 gebruikt in een vorige organisatie, dit systeem heeft veel minder opties en ik denk niet dat het geschikt was voor Biron
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it …
SAP Business One was selected for the China Division for cost and ease of training reasons. It does not have the capabilities required for the main office accounting or product engineering. It also was not available at the time of Visual Manufacturing selection. Epicor Eclipse …
In Vendor/Application Selection INFOR ERP rated high in Production Capability and Shop Floor Management. INFOR ERP was weaker in financials. INFOR ERP appears to be strong for retail and order (pick/pack/ship) fulfillment operations. INFOR ERP Management offered aggressive …
The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
The original version of Visual Manufacturing (Lilly Software) was intended for mechanical manufacturing. It was adapted at our facility (we were not the first) to accomodate electronic manufacturing. For electronic manufacturing process control it is not ideal when referencing in-line or custom processes used to build product. For material control it is excellent unless a modification to a standard product is required (and we did this on 60% of product going out the door). The co-product feature that removes material from an assembly requires the creator of the work order to calculate the percentage of cost the removed items are from the completed product. On the business operations side regional tax reports were difficult to extract and an external module to go into the data base and extract that had to be created. The system itself was stable for the most part. Occasional "data collisions" corrupted transactions at times. The accounting procedures in place found them by the end of the month .where they were corrected. For a small business with less formal processes Infor Visual can be used with little training for the operators. If the processes need a higher level of accountability and control the processes can be formalized with workflow scripts to ensure that higher level of control.
The ability to copy item lines from receipts to a BOM
Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een kleine versie wordt gevraagd.
At times a "shadow part" is necessary in the manufacturing process. This shadow part does not require an inventory transaction but is made a as a separate process - sometimes out of sequence to the general process flow. Infor Visual ver 6.3.5 does not have that capability.
When generating forms for business and manufacturing operations Infor Visual ver 6.3.5 has a limited number of options. To change or add forms requires an unsupported editor. When the stock and custom options are depleted an outside programming module is required as well as programmers to develop the forms.
While free software upgrades to the main operations modules have been part of the maintenance agreement. One upgrade required database and hardware support not justifiable for the current business model. The system was frozen at the current version at that time.
There is no easy way to differentiate between engineering documentation and production documentation.
Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.
Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
