Ridder iQ vs. S2K Enterprise

The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc

• Flexibility in setting budgets for specific parts of a project
• Insight in costs (journaldetails)(bookkeeping, however not Ridder financials)
• Sending out offers and order confirmation
• sending out purchase orders
• Flexibiliteit bij het vaststellen van budgetten voor specifieke onderdelen van een project
• Inzicht in kosten (journaalgegevens) (boekhouding, echter geen Ridder financials)
• Het versturen van offertes en orderbevestigingen
• het versturen van inkooporders

Incentivized

• Customization for various businesses.
• One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
• The platform is easy to use. Whether it is used by a customer service member, designer, or developer.

• The ability to copy item lines from receipts to a BOM
• Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
• De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
• Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een ​​kleine versie wordt gevraagd.

• There will most likely be customizations made for a particular niche site to integrate with their system.
• Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
• Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.

S2K is easy to use, has room for growth, and serves the company's needs as a whole

Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.

Incentivized

The platform is easy to use, customize, and fit an organization's needs.

Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond

Incentivized

Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework

I didn't work here yet at the time of the implementation

Incentivized

If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote

Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.

Incentivized

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was

• Implement the business rules and forces them to be applied
• SDK is used 90% for managing all order inputs and product BOM
• The software tends to come to an halt for changes for on premise which is required of you have software/machines communicating to/from the ERP
• Implementeer de bedrijfsregels en zorg ervoor dat ze worden toegepast
• SDK wordt voor 90% gebruikt voor het beheren van alle orderinputs en product-BOM
• De software loopt vaak vast bij wijzigingen voor on-premises, wat vereist dat u software/machines hebt die met het ERP communiceren

• Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
• Ability to search by attributes.
• In stock status - real time inventory tracking tells customers if a product is available without the wait.
• Order tracking - the ability to track every shipment associated with their order.