Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.
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Viewpoint Spectrum
Score 8.4 out of 10
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Viewpoint Spectrum is a cloud-based construction ERP suite with project management, accounting, resource management, and reporting and analytics. Key features include workflow automation and collaboration tools, document imaging and sharing, cost estimating tools, and RFI management tools.
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Pricing
Ridder iQ
Viewpoint Spectrum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ridder iQ
Viewpoint Spectrum
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Prospective buyers may contact vendor directly for a price quote.
Ridder IQ is a system for production facilities. It is a good tool. However, there are not enough possibilities for CRM, finance, and MRP planning. At our company, we use Ridder as the main ERP package, and we do need further functionality in CRM and visibility in MRP planning.
Odoo has broader functionality but its functionality is not deeper. The PLM functionality of Odoo is not really CAD PLM but only BOM management. Ridder iQ is very easy in small customizations and bigger customization is also possible but with programming. Ridder iQ has a good …
Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like …
I used unit4 in a previous organization, this system has far fewer options and I don't think it was suitable for Biron.
Dutch Translation: Ik heb Unit4 gebruikt in een vorige organisatie, dit systeem heeft veel minder opties en ik denk niet dat het geschikt was voor Biron
Viewpoint Spectrum allows us to have one platform to do payroll, invoice for projects, and manage the cost of a project. Whereas Procore didn't have those features and we were using multiple other platforms to do all of those things.
Spectrum, when compared to Simply accounting, is better. It has more options, and it is easy to navigate. Spectrum meets our needs better. Spectrum, when compared to Sage 300 Construction and Real Estate, is better. Spectrum has better connectivity between its project …
Not sure how comparable these software are. Both are great and were used for different reasons for different companies and circumstances. I use Viewpoint Spectrum for the Roadway Contruction industry and SAP for the chemical manufacturing world. There are similarities but a lot …
Spectrum is much more comprehensive than its competitors, and provides a much deeper level of insight into project costing. From bidding to project closeout, Spectrum's software allows for cohesiveness and fluidity where other programs are very segmented and difficult to track.
Viewpoint is much more user friendly than Sage 300, but is more limited (less customizable). It is not easy to get custom reports out of Viewpoint, whereas Sage is perfect for customization. With that comes more attention to detail in Sage, from all users, to avoid erroneous …
I originally came off of the American Contractor when it reached its end of life, and my company converted to using Spectrum. American Contractor didn't give us half the visibility that Spectrum does - we still had to rely heavily on outside systems and processes to gain a full …
Prior to acquisition by Viewpoint and then Trimble, the customer support was a major selling point of the software. Unfortunately at this time, that is no longer the case.
Foundation has some nice features that Spectrum doesn't and vice versa. Procore is much more complicated to use but it has better company wide reporting. I think Viewpoint will be a better choice in the long term. They are rolling out updates all the time. The cost is …
Spectrum seems to be a better option for now since current leadership is comfortable with the financial aspect that Spectrum bring but some in the leadership team are not happy with the other offers that Trimble has.
On my old accounting software one feature I miss is the feature where I could run a GL detail report and actually click on a line to see the actual entry.
We selected Viewpoint Spectrum because it allowed us to run our construction and projects department along with our service department all in one application. We are into year five with Viewpoint Spectrum and are still very pleased with our decision.
I have only evaluated the products. I chose Spectrum because it was (at the time) relatively inexpensive or on par with the others and seemed like the best option that fits our business model. It has not proven to be very costly for what we are getting in my opinion and nothing …
I wasn't part of the evaluation, but I did give input on what I thought of Viewpoint Spectrum before we bought it. I had used Timberline and Sage, before we got to Spectrum.
Spectrum is an ERP system that was built with construction in mind. It has more applicability vs. Dynamics, which is used across many types of companies.
I investigated Sage, Timberline, ConMast, and Quickbooks some 25 years ago. Viewpoint Spectrum was the best overall in most coverage and flexibility, ease of use, and mastery. I do not have any knowledge on other software currently.
We stayed with Spectrum for what we thought would be an easy upgrade and transition. However, we are evaluating how we are going to use ViewpointOne Teams because we've suffered many roadblocks to daily use like daily logs and uploading of photos using the app. Also, choosing …
We originally had Jonas Premier prior to Viewpoint based on cost and flexibility (report writing). However, we discovered that Jonas reports are not available as described in the demo. And reports were not easy to read because they had to be created. It was challenging to …
The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products. However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.
The ability to copy item lines from receipts to a BOM
Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een kleine versie wordt gevraagd.
Subcontract Kiosk can be glitchy - allows subs to overbill on subcontract billing items
Document Imaging can be glitchy - often says users do not have adequate security to view/add documents, but they do - if they sign out and back in, it works fine
At times, support can be lacking - sometimes case responses are delayed or you get an incorrect answer
Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.
Some things in Spectrum are NOT that intuitive, but I think knowledge of the software just comes with time. There are still some things I need assistance with in Spectrum but I'm very comfortable with my day to day items now that I've been using it for years. However, if there is something I don't do often or haven't done before, I don't find the software to be that intuitive, I actually find the logic on some things to be a little weird but it's fine once I know how to do it.
For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.
The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth
Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.
Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
Spectrum, when compared to Simply accounting, is better. It has more options, and it is easy to navigate. Spectrum meets our needs better. Spectrum, when compared to Sage 300 Construction and Real Estate, is better. Spectrum has better connectivity between its project management system compared to Sage 300 Construction and Real Estate. Spectrum, when compared to CMIC, I believe they are equal. CMiC has a better project management system, but Spectrum has an easier accounting system to navigate.
You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well
Viewpoint Spectrum has allowed us the opportunity to be proactive in analyzing the costs for a project in time to make a difference in the outcome of the project. It has allowed us defense in supporting our communications with the project owners.
Viewpoint Spectrum has allowed us to become more productive with its accounting software and the cohesion between the modules. It has definitely streamlined the processing necessary to account for the business.
