Spruce vs. Epicor BisTrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Spruce
Score 8.3 out of 10
N/A
Spruce is an end-to-end business management software that allows lumber, home, and building supply businesses to manage purchasing, inventory, ecommerce, documentation, delivery, accounting, and sales analytics all within a single system for increased efficiency and profitability.N/A
Epicor BisTrack
Score 8.3 out of 10
N/A
Epicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse management, as well as supplying business analytics.N/A
Pricing
SpruceEpicor BisTrack
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SpruceEpicor BisTrack
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SpruceEpicor BisTrack
Security
Comparison of Security features of Product A and Product B
Spruce
9.3
Ratings
13% above category average
Epicor BisTrack
7.8
Ratings
5% below category average
Role-based user permissions9.30 Ratings8.10 Ratings
Single sign-on capability00 Ratings7.50 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Spruce
6.7
Ratings
7% below category average
Epicor BisTrack
7.3
Ratings
1% above category average
Dashboards6.10 Ratings7.00 Ratings
Standard reports7.10 Ratings7.90 Ratings
Custom reports7.00 Ratings6.90 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Spruce
8.2
Ratings
6% above category average
Epicor BisTrack
6.3
Ratings
20% below category average
Accounts payable8.50 Ratings7.00 Ratings
Accounts receivable8.10 Ratings6.00 Ratings
Journals and Reconciliations7.90 Ratings6.00 Ratings
Configurable Accounting9.00 Ratings00 Ratings
Standardized Processes7.60 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Spruce
5.9
Ratings
29% below category average
Epicor BisTrack
7.6
Ratings
4% below category average
Inventory tracking8.50 Ratings8.80 Ratings
Automatic reordering4.00 Ratings6.10 Ratings
Location management5.20 Ratings8.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Spruce
8.4
Ratings
7% above category average
Epicor BisTrack
7.6
Ratings
3% below category average
Pricing7.70 Ratings7.00 Ratings
Order entry8.60 Ratings8.00 Ratings
Credit card processing7.90 Ratings00 Ratings
Cost of goods sold7.60 Ratings7.90 Ratings
Order Orchestration10.00 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Spruce
8.1
Ratings
8% above category average
Epicor BisTrack
7.0
Ratings
7% below category average
Billing Management7.60 Ratings6.90 Ratings
Cash and Asset Management8.00 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.00 Ratings7.00 Ratings
Period Close8.60 Ratings00 Ratings
Travel & Expense Management00 Ratings7.00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Spruce
7.5
Ratings
8% above category average
Epicor BisTrack
7.3
Ratings
5% above category average
Task Insight for Project Managers8.00 Ratings8.00 Ratings
Project Mobile Functionality7.00 Ratings7.00 Ratings
Project Planning and Scheduling00 Ratings7.00 Ratings
Definable Resource Pools00 Ratings7.00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Spruce
5.0
Ratings
32% below category average
Epicor BisTrack
7.6
Ratings
9% above category average
Bids Analyzed and Compared6.00 Ratings8.00 Ratings
Requisitions-to-Purchase Orders Integrated4.00 Ratings7.00 Ratings
Contract Authoring00 Ratings8.00 Ratings
Contract Repository00 Ratings8.00 Ratings
Supplier Management00 Ratings7.00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Spruce
7.0
Ratings
6% below category average
Epicor BisTrack
7.0
Ratings
6% below category average
Configuration Management7.50 Ratings7.00 Ratings
Work Execution6.50 Ratings7.00 Ratings
Production Process Design00 Ratings7.00 Ratings
Production Management00 Ratings7.00 Ratings
Manufacturing Costs00 Ratings7.00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Spruce
5.4
Ratings
27% below category average
Epicor BisTrack
7.0
Ratings
2% below category average
Inventory Planning5.40 Ratings7.00 Ratings
Forecasting00 Ratings6.50 Ratings
Performance Monitoring00 Ratings7.50 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Spruce
8.0
Ratings
11% above category average
Epicor BisTrack
-
Ratings
Product Master Data Management8.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Spruce
-
Ratings
Epicor BisTrack
5.0
Ratings
41% below category average
Plug-ins00 Ratings5.00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Spruce
-
Ratings
Epicor BisTrack
8.0
Ratings
20% above category average
Issue Detection00 Ratings8.00 Ratings
Remediation and Certification00 Ratings8.00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Spruce
-
Ratings
Epicor BisTrack
7.2
Ratings
8% above category average
Transportation Planning and Optimization00 Ratings7.80 Ratings
Transportation Execution Management00 Ratings7.00 Ratings
Trade and Customs Management00 Ratings7.00 Ratings
Fulfillment Management00 Ratings7.00 Ratings
Warehouse Workforce Management00 Ratings7.00 Ratings
User Ratings
SpruceEpicor BisTrack
Likelihood to Recommend
8.1
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Availability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
SpruceEpicor BisTrack
Likelihood to Recommend
I think my single most surprising and satisfying experience with ECI and its RockSolid Maxx and then Spruce products was the ease of implementation and rollout -- both on the hardware and software side. ECI seems to have mastered the idea of using an integrated team along with robust tutorials to make that process easy.
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Specifically Eipcor comes in handy daily by easily tracking manpower, deliveries, inspections, and other daily tracked items. It is well suited for day to day operations where others can fill in or pick up if somewhere were out of the office. Epicor is less appropriate in providing weekly updates to teams and customers. It is easier to extract the necessary information off of the software to generate your own reports then try to procure one using the software itself.
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Pros
  • We have particularly pleased with the 'Payables' part of the Spruce suite. It's easy to use and functionality is light years better than our previous software.
  • Shortly after making the switch to Spruce our business underwent a detailed sales tax audit. Spruce's reporting functions were a godsend to us as we were able to easily address the questions posed us by our auditors.
  • Our sales force is staffed by multiple people with years of construction experience but little familiarity with computer. The ease with which they mastered the POS system surprised me.
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  • Cross project communication
  • Direct customers, subcontractors and GC's through the construction process
  • Dynamically move between projects, changes and scopes
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Cons
  • Quick response to support tickets.
  • Access to a SPRUCE support technician when calling.
  • More support personal so you are not waiting days for a response.
  • Available support customer service when you call, even for small items.
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  • Easier User Interface; hard to navigate or learn
  • Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
  • More customization of the built-in reporting and analytics
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Usability
No answers on this topic
Epicor BisTrack is essential for those in the lumber and building materials industry, especially if they are in the wholesale/distribution side of things. I provided the rating because I feel that BisTrack has contributed a lot for my company and provided with essential information for decision-making on a day-to-day basis. The score also reflects that while BisTrack is an essential software for my business, there is also room for improvement so that the end users will be able to obtain what they need from the software.
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Reliability and Availability
For the most part when there is internet, we are able to log in and proceed to do our daily tasks which is very helpful, but we have also encountered a glitch on our laptop that we use to do inventory that switches to the last branch that was used. This, in combination with Spruce logging out of the remote connection daily, can cause issues if the person accessing Spruce does not have the remote connection password.
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No answers on this topic
Support Rating
No answers on this topic
Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.
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Alternatives Considered
Spruce is possibly just above average. Not super impressed with usability and especially not impressed with tech support who is rarely able to answer questions on the first call.
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Epicor BisTrack helps keep track of things better and it in fact much easier to use.
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Return on Investment
  • Solid operations.
  • Handles inventory.
  • Cloud based.
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  • Increased overall efficiency in inventory management by 5%
  • ROI is positive
  • BisTrack provides a way for our business to conduct its day-to-day operations
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ScreenShots