eClinicalWorks

eClinicalWorks

52 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
eClinicalWorks	Score9.9 out of 10	N/A	eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.	$449 per month per provider

Pricing

eClinicalWorks

RCM as a Service: 2.9% of Practice Collections
EHR Only: $449
per month per provider
EHR With Practice Management: $599
per month per provider

Pricing Offerings
eClinicalWorks
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	eClinicalWorks
Considered Both Products	eClinicalWorks David Myers Network Administrator in Information Technology at West Wichita Family Physicians, P.A. (Hospital & Health Care, 201-500 employees) Chose eClinicalWorks When we did the evaluation (about 10 years ago now) eClinicalWorks had a similar featureset, but was designed as a modular cost platform, so if you had certain features you could choose to add them, or not add them which then impacted the total cost. Most of the other products … Incentivized Helpful? Nazanin Firooz Physician in Professional Services at Comprehensive Rheumatology Center (Medical Practice, 11-50 employees) Chose eClinicalWorks No other products Incentivized Helpful? Verified User Chose eClinicalWorks I was attracted by the final note format of ECW. I said then and still say that most EMR's clinical notes are terrible to try to read and follow in orderly fashion by comparison...BUT the devil is in the data entry and that is where "you live" as a clinician. Incredibly … Incentivized Helpful? Tom Mockus Director of IT in Information Technology at MDI Hospital (Hospital & Health Care, 501-1000 employees) Chose eClinicalWorks I think eClinicalWorks and Evident are similar. eClinicalWorks has the better software. Evident has the better customer service. I think Cerner stands out above both. Incentivized Helpful? Katy Wilk Medical Assistant at Elite Vision Care (Medical Practice, 11-50 employees) Chose eClinicalWorks We selected eClinicalWorks because it had great reviews. We do find that it is much easier to use than Medisoft. Our employees tend to feel that it is a little easier to transition between the patient area and the exam area. Incentivized Helpful? Verified User Chose eClinicalWorks eClinicalWorks is easy to learn from a staff and provider standpoint. Tabs/links are clear and concise. Just by playing around with the system for a few hours, I was able to learn most of the important tabs/headings. Incentivized Helpful? Verified User Chose eClinicalWorks Ease of entering data and scheduling. Incentivized Helpful? Verified User Chose eClinicalWorks Lowest cost of entry compared to other EMRs we had experience in implementing. Our customers were not ready to spend seven figures on large EMR systems they will be locked in for eight to ten years down the road. They also did not want to store a lot of local data on expensive … Incentivized Helpful? Verified User Chose eClinicalWorks eClinicalWorks is above average for primary care outpatient services. It is not my favorite but it is not the worst either. ECW was selected by the group prior to my arrival so I cannot speak to why it was selected. I had an easy time adopting it but I have an extensive … Incentivized Helpful? Malachi Mosley EMR Analyst in Information Technology at HCA (Hospital & Health Care, 10,001+ employees) Chose eClinicalWorks eCW is miles ahead of Meditech. Incentivized Helpful? Olga Shipp Medical Billing and Coding Specialist in Finance and Accounting at First Choice Pediatrics (Hospital & Health Care, 51-200 employees) Chose eClinicalWorks I have not used other products like ECW. Incentivized Helpful? Kinekal Tasew Director, Clinical Information System in Information Technology at Ascension Information Services (AIS) (Hospital & Health Care, 1001-5000 employees) Chose eClinicalWorks At the end of the day, the EHR systems do many things similarly. How each system does things may vary, but what stands out to the providers, clinical team and administration are the following few things. The providers and clinical team want to have an ease of use in the … Incentivized Helpful? Michaela Morton Project Lead - Patient Centered Medical Home at Children's National (Hospital & Health Care, 5001-10,000 employees) Chose eClinicalWorks Had limited experience with Cerner but found it harder to navigate as an ambulatory medicine EMR. Incentivized Helpful? Verified User Chose eClinicalWorks I have used Allscripts and EPIC Hyperspace. eClinicalWorks is much more user friendly which is why i prefer it. The interface is also better as well. Incentivized Helpful? Verified User Chose eClinicalWorks Epic was much higher in price and very complicated to build and maintain. Incentivized Helpful? Verified User Chose eClinicalWorks eClinicalWorks has a better user interface than the other products because it allows the user to navigate seamlessly between the progress note and chart. In addition, all information is easy to find based on the design. Their triggers and order sets are comprehensive allowing … Incentivized Helpful? Shane Walker, PMP President VIP Clouds, LLC in Information Technology at Collin College (Information Technology and Services, 1-10 employees) Chose eClinicalWorks Our customers had already selected ECW before we got there. Incentivized Helpful? Verified User Chose eClinicalWorks I've also used NextGen and Epic. I believe that Epic is by far the best EHR on the market for medium-large healthcare organizations. There are downsides however including the cost of the Epic solution which makes it cost prohibitive for some organizations to implement Epic. … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

eClinicalWorks

Comparison of Billing and Claims Management features of eClinicalWorks
Feature	eClinicalWorks 5.1 18 Ratings
Real-time eligibility verification	5.117 Ratings
Claims management	4.715 Ratings
Coding	5.516 Ratings
Patient billing	5.516 Ratings
Financial Reporting	4.715 Ratings

Comparison of Patient Scheduling features of eClinicalWorks
Feature	eClinicalWorks 3.4 22 Ratings
Rule-based scheduling	4.221 Ratings
Automated appointment reminders	4.417 Ratings
Automated patient check-in	2.117 Ratings
Multi-location support	1.720 Ratings
Calendar interface	4.617 Ratings

Comparison of Electronic Medical Records features of eClinicalWorks
Feature	eClinicalWorks 3.4 25 Ratings
Charting / document management	2.925 Ratings
Templates	4.323 Ratings
Patient portal	4.020 Ratings
Mobile/tablet support	6.015 Ratings
Fax integration	3.322 Ratings
Integration with other EMR and PM systems	1.618 Ratings
Workflow automation	1.623 Ratings
Speech recognition	5.015 Ratings
Customization	2.120 Ratings
E-prescribing	3.123 Ratings

Comparison of Medical Security and Privacy features of eClinicalWorks
Feature	eClinicalWorks 3.8 23 Ratings
HIPAA compliance	8.022 Ratings
Role-based permission levels	3.122 Ratings
Data backups and redundancy	3.120 Ratings
Local mode / networking failsafe	1.117 Ratings

Comparison of Workflow and Scale features of eClinicalWorks
Feature	eClinicalWorks 2.1 22 Ratings
Task tracking	2.119 Ratings
Specialty-specific workflows	2.120 Ratings
Multi-office / multi-physician capabilities	2.121 Ratings

User Ratings
	eClinicalWorks
Likelihood to Recommend	2.0 (25 ratings)
Likelihood to Renew	2.0 (1 ratings)
Usability	2.1 (4 ratings)
Performance	4.0 (1 ratings)
Support Rating	1.0 (3 ratings)
In-Person Training	2.0 (1 ratings)
Implementation Rating	4.0 (1 ratings)